We were quite suprised at the hotel location & upon arrival were greeted by painters and decorators as the hotel build was still unfinished outside & In. We found quite surprising as the hotel had been open 3 months. The staff at reception were very polite and acknowledged us immediately & were spot on with there local knowledge. Our room was lovely & very comfortable. We had dinner on the first night and the food was magnificent however the restaurant was still unfinished and although the food was served with the best intentions the bowls we ate from made it ridiculously difficult to eat such nice food, we also were forgotten about when it came to ordering dessert. On check out our bill also had a £1 charity donation added. This should not be added without making the payee aware & being as people wont ask for this back ( which is probably why it's added without knowledge) this needs to be high lighted to customers as the bill should be the bill for what we actually wanted to pay for.
- Official Description (provided by the hotel):
- Adjacent to the De Vere East Midlands Conference Centre, architects and interior designers have developed the eco-friendly building featuring accessible rooftop terraces, green roofs and maximum use of natural daylight. Spanning 330 acres, hotel incorporates an executive lounge, 160-cover restaurant, bar area, outside terrace, gym and four meeting rooms. Built to the highest environmental standards, the hotel will feature state-of-the-art technology to reduce carbon emissions. Solar photovoltaic panels and ground-sourced heat technology are also incorporated. ... more less
- Reservation Options:
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