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“Best ever check-in experience!”
Review of Hart's Hotel

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Hart's Hotel
Ranked #13 of 41 Hotels in Nottingham
Certificate of Excellence
Reviewed March 8, 2013

What a difference a friendly, helpful and welcoming check-in makes to the experience of staying in a hotel. It created a great first impression at Hart's hotel which was then reinforced by a lovely, stylish, well appointed and spotless room with what would have been a fabulous view over the Park had it not been for fog! Excellent late-ish night service in the bar and a first rate breakfast rounded off what has been a memorable first visit here.

Stayed: March 2013, traveled as a couple
Thank Nick_J_Lambert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 - 397 of 537 reviews

Reviewed March 6, 2013

Lovely comfortable stay at the harts hotel.
Staff were all warm and welcoming!
We used the larger suite with separate lounge area, and made use of the comfortable sofa bed for a 3rd guest. We all slept well with no disturbances.
The room was spacious, modern and clean.
The views up on the hill are great on a clear day.
The use of 2 bathrooms was a bonus (one shower room).
The use of a well stocked mini bar and good quality toiletries was a nice touch.
Car park wasn't huge but well secure and adequate
We will consider staying again when visiting Nottingham

  • Stayed: March 2013, traveled with family
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Thank hazyday72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Having foolishly left travel arrangements to my dear wife, I arrived at Hart's and soon realised that the management expected me to consider it a privilege to be there.
It starts with the car park, which is very small. We're told to expect either to be blocked in or to block others in and to leve keys at reception. Oh, and by the way, there's a £8.50 per night charge for the use of this inadequate facility.
The room was clean, bright and well-appointed, the only problem being that the bathroom door didn't work properly.
Breakfast arrangements were poor. We arrived early, but we saw the problems encountered by those who didn't. A slightly pathetic notice in the room told us that, due to inadequate capacity, we might have to wait to be seated. We were told that we shouldn't be impatient as other guests might wish to linger, as doubtless we would ourselves (if we ever got seated). There was a small number of tiny tables and some of the seats were soft, very low and totally unsuitable for use when eating a meal. Staff numbers seemed adequate, yet service was slow. The staff were very good at apologising, possibly because they get a lot of practice. Despite the small number of tables, two of them were reserved meaning that they were unused whilst people queued. Queuing was not orderly. Some guests served themselves with cereal and sat on sofa's etc. Such chaos is not for me. Why on earth does the management use the bar instead of the restaurant for breakfast?

Room Tip: Don't pay extra for a grandstand view of the local power station.
See more room tips
  • Stayed: February 2013, traveled as a couple
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Thank John_of_Gaunt_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HartsNottingham, General Manager at Hart's Hotel, responded to this reviewResponded February 27, 2013

I am saddened to learn of your experience of Harts Hotel, as we do strive to do all we can to make each and every guest’s stay a memorable one. I am also disappointed to hear of your experience of breakfast at the hotel. We are extremely proud of our service delivery and offering, but clearly have fallen some way short of your expectations on this occasion. I will be working very hard with the team to try to avoid this situation in the future.

Regarding the car parking facility and price - we do offer a secure and convenient place to park and feel that the charge is very competitive for a city centre hotel. Adam Worthington GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

A nice room, a little compact but spotelssly clean. Lovely bathroom. Good room facilities including kettle, hairdryer and toiletries. Nice towels and bed linen.
A little pricey in my view as we only live a few miles away but for those from out of town the views across the area are fantastic.

  • Stayed: February 2013, traveled as a couple
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Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HartsNottingham, Owner at Hart's Hotel, responded to this reviewResponded February 27, 2013

Thank you for taking the time to post your review - I will certainly pass on your comments to Sylvia our Head Housekeeper and the rest of the team. TH

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Reviewed February 17, 2013

My husband and I have just returned from a one night stay at the Harts hotel. The hotel is in an ideal location, only a couple minutes walk from the city centre.

We stayed in a superior room with a garden/city view. The rooms were spotlessly clean and well equipped with mini bar, hair dryer, flat screen tv with freeview, toiletries in the bathroom etc.

The hotel offered excellent service. The staff were all very friendly and attentive especially at breakfast.

Breakfast was lovely with lots of choice from fresh fruit, yogurts and fruit bread to full English.

We will definitely be using this hotel again and would highly recommend.

Stayed: February 2013, traveled as a couple
Thank Em846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HartsNottingham, Owner at Hart's Hotel, responded to this reviewResponded February 20, 2013

Thank you very much for taking the time to post your review. I am delighted that you enjoyed your stay so much - I will pass on your comments about breakfast to Kirsty the Park Bar Manager. Tim Hart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2013 via mobile

This was a treat for me from the girlfriend. We had our room upgraded free to a garden view which was lovely. Could see the city lit up at night as well. The beds were comfy there was a mini bar but we just used that to store our own booze. Ran put if coffee in room got some more sent to us quickly nice service. Bathroom nice big bath with shower over. Room was nice and warm and cosy. Wifi seemed to be free brilliant. Would definitely recommend. Car park and close to the centre but so quiet you would never know.

  • Stayed: February 2013
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Thank Pingupsycho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

It was so nice to stay in an "individual" hotel..... Very nice rooms (although ours was a little small) and nicely maintained. We also ate in the restaurant and enjoyed the fixed price menu. We did not get a chance to use the garden as the weather was so cold - would like to revisit in the summer.

  • Stayed: January 2013, traveled on business
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Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hart's Hotel

Address: Standard Hill | Park Row, Nottingham NG1 6FN, England
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Nottingham
#9 Luxury Hotel in Nottingham
Price Range: $78 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hart's Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
The location is perfect. A secluded courtyard, just a short stroll from Nottingham station, with a quiet garden giving glorious views over the city and beyond. Hart's light airy rooms are contemporary and comfortable. Top quality beds are equipped with goose down pillows and duvets, and Egyptian cotton bed linen. Since 1997 Hart's Restaurant has claimed the title of Nottingham's most successful up-market eatery, bringing to the city nationally acclaimed cooking at local prices. ... more   less 
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Also Known As:
Harts Hotel Nottingham

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