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“Good business hotel, if you don't want to use the meeting rooms” 4 of 5 bubbles
Review of Park Plaza Nottingham

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Park Plaza Nottingham
Ranked #24 of 54 Hotels in Nottingham
GreenLeadersBronze level
London
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good business hotel, if you don't want to use the meeting rooms”
4 of 5 bubbles Reviewed November 25, 2011

We stayed at the Park Plaza for a hen do. Most of our discrepancies were with the hen do company that we had booked with but the whole experience could have been different if the communication between the hen do company and the hotel was better.

General:
Reception area was stylish, simple, modern. Receptionists helpful and polite - although they gave our drinks vouchers to some of the hens on arrival and not the party leader - they obviously weren't briefed on who the leader was though – but they should have asked? They knew it was a hen do.

Some of the communal areas need updating - corridors and meeting rooms (where we had our Spa-rty). One of the lifts sounded like a train and could be heard from our room. This lift was being fixed on the Sunday but I heard one of the staff was carrying people’s bags up and down the stairs – fortunately we were all going down!

There were a few lightbulbs out in Chino Latino that need replacing - some areas were dark and it looked unkept :/ otherwise I liked the bar/restaurant area.

Room:
Lovely big rooms! nice bathrooms and ample toiletries... would always be a bit wary of a hotel room which has two sets of earplugs on the bedside table – it was very noisy till the early hours – would have thought that the double glazing would have been better.

Shower was brilliant :D and there was an iron, hairdryer and ironing board in the room – didn’t have to ask for it.

Was looking for a cab number but this was not in the directory – had to phone reception but no biggie.

Staff:
Room service v polite and helpful - when I kept asking for towels... although didn't really understand that despite adhereing to the notice in the bathroom (hanging towels up) our towels got changed anyway?!?

Chino Latino staff were very sweet, attentive and cleared up our plates really quickly at breakfast - they are an asset to the hotel - it’s no wonder that the restaurant has won numerous awards for their service :)

Events & meetings:
Again... the experience of the hotel was somewhat marred by the badly organised scheduling by the hen do company - but that doesn’t really excuse rudeness and illogical room preparation.

We had 3 rooms allocated to our spa-rty - one for changing, one for treatments and one for the party. Our allocated slot was 10 - 1pm. We had put a lot of effort into decorating the party room with posters, balloons, cupcakes, confetti etc so when we were told to move out to the changing room at 12.30 to a room which had no music and we had to take everything with us... we weren’t too happy, especially when the unscheduled changeover resulted in one of the girls losing her camera.

Really, we should have been moved to a room away from the next hen party as apparently we were making too much noise (it was a hen do?!). The events manager asked if we could keep the noise down and leave the room as the other party required it. I said that we would leave at 1.30 and was responded to by the events coordinator; “Make it happen." before turning on his heel and leaving the room – quite a rude thing to say to a paying customer and guest of your hotel.

Anyone in event management would know that there should be a changeover period (say for half an hour) between events. Also, we should have been put in a separate room in the first place not directly next to the treatment room.

In the evening we were supposed to have a glass of wine before we went out... it took ages for staff to get glasses and the wine out and the poor guy who did it didn’t have any help and smashed some of the glasses. There were plenty of evening staff just walking around.

Other than that, the Park Plaza was in a great location and the price we paid (although part of a hen package) was quite reasonable for the facilities there.

Room Tip: Ask not to be next to the lift shaft (although this may be a one off problem).
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  • Stayed October 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LadyLisaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 27, 2011
Thank you veru much for taking your time to leave your feedback following your recent stay with us and I am glad to see that you had comfortable stay with us. You will be pleased to know that the issues you experienced during your Spa-rty package have been discussed in detail with the company you booked with.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,736 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Chepstow
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 21, 2011

Good location, tatty from outside but well modernised internally. Room good, with functioning heating. The only bad bit was the breakfast, the hot food was appalling, possibly the most disgusting sausages ever, the rest not much better. Staff were very helpful and pleasant.

  • Stayed November 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bjp54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 23, 2011
Many thanks for your comments and I am glad to hear that you had a comfortable stay with us. I am sorry that you did not enjoy the experience of breakfast in the hotel. Your comments will certainly be taken on board and raised with our Executive Chef. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 17, 2011

I stay in Nottingham at least twice a week for work, and I have found the Park Plaza to be the best hotel in the city. The room are large and airy. The bathrooms are beautifully appointed. The restaurant serves good food, and the bar has a fantAtic selection of spirits and wine. (no draught beer tho!!!)

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Bobby1970s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 23, 2011
Many thanks for your kind feedback, it is very much appreciated. You will be pleased to know that we are currently looking into the provision of draught beer in Chino Latino. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed November 16, 2011

No onsite parking though there is an NCP just opposite.
Didn't rate the Chino Latino menu but the biggest let down was breakfast which is served in the Chino Latino restaurant. It's dark, chaotic and there is music playing quite loudly. I rate it as the least relaxed breakfast I've ever had. Was like eating in a busy nightclub.
I won't be rushing back.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thegunners1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyhire
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed November 8, 2011

Average middle of the road business hotel - rooms clean and tidy, noise is an issue as they helpfully put ear plugs in the rooms. Some work being done in the lobby - but it's fine for a night.

Room Tip: Was very noisy on the first floor- AC unit right outside the room - Hotel re-roomed me to the second...
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  • Stayed October 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DerbyhireHappycamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 23, 2011
Thank you for taking your time to leave your comments. I am sorry to hear that there was noise in your first room and glad to see that this was quickly rectified. We hope to see you at Park Plaza Nottingham again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 7, 2011

I've stayed on business a number of times at this hotel, and found the rooms and the staff top quality. The hotel has a pleasant, modern feel, with rooms which are spacious, and in which you can work - too often the light is inadequate for the purpose, or the plugs are unreachable from the desk, but not here!

Room Tip: Rooms above the 5th floor are best - Nottingham can be a party town, and it can become a little nois...
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  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Traveller500Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 23, 2011
Many thanks for your kind feedback, it is very much appreciated. We look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Midlands
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed November 7, 2011

Excellent hotel location - £8.50 to park with hotel discount for 24 hours parking. Good size room and comfortable bed. Nice bathroom and with bath and shower facilities. I liked the fact the floor was all non-smoking. Good breakfast but music played more in keeping with evening. Not a romantic venue indeed attracted its fair share of stage & hen parties on a Saturday evening but they didn't disturb us.You get what you pay for and this was good value for money.

Room Tip: Ensure you say smoking or non-smoking
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricoh8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPNDirectorofSales, Director of Sales at Park Plaza Nottingham, responded to this review, November 23, 2011
Thank you very much for your feedback, it is very much appreciated. We hope to see you at Park Plaza Nottingham in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Nottingham

Property: Park Plaza Nottingham
Address: 41 Maid Marian Way, Nottingham NG1 6GD, England
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in Nottingham
#12 Luxury Hotel in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Nottingham 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Park Plaza Nottingham Hotel Nottingham
Nottingham Park Plaza

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