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“Nice potential”
Review of St James Hotel

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St James Hotel
Ranked #17 of 49 Hotels in Nottingham
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice potential”
Reviewed April 28, 2014

We stayed at the Rutland Hotel a few months ago when visiting Nottingham for a gig so we literally only wanted somewhere near the venue (Rock City) to sleep afterwards. Location was therefore the prime reason we booked, and the reasonable price, and we were impressed. It is only a short walk to the main part of the city and a short walk further to Rock City.

There is an NCP car park next door and the rates were reasonable for an overnight stay. I even think the hotel discounted the price which was appreciated.

When we stayed the reception area had just been decorated and looked stunning; very trendy light shades, top end boutique fittings and it gave a very good first impression. The lifts had been given a make over too but this is where it ended as the rooms were still being renovated. When we ventured up to the top floors we could see just how much things were in need of a facelift too! Still the receptionist explained what had and what hadn't been finished and so we did not expect the room to be up to much and so were fine with the basic room we found. The bed was comfy however and there was noise so we were happy.

For what we paid for and what we wanted the room for we were very pleased and so my star rating of 4/5 is more out of the clear potential the hotel had. I imagine when it is fully done up this place will charge more money and look the part!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Psychobobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, May 16, 2014
Thank you. All our rooms have now been renovated. We look forward to seeing again soon.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
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English first
Northampton, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 27, 2014

...a shame that all the reviews previous to the hotel being refurbished, will still affect the St James overall rating. We only stayed the one night (executive room) but we were very impressed. Warm comfortable room and huge bed. It was also nice to have a coffee making machine, not just the instant sachets. The staff were all friendly and helpful at all times during our stay, from seeking out a corkscrew to giving us a second car parking reduction ticket after the NCP machine swallowed the first one. Breakfast was very good, the service impeccable and it was good to sit in a lounge that actually felt like a dedicated area, rather than an extension of reception.Some friends of ours were very lucky to be upgraded to the Penthouse, which was a fantastic room. First time in ages for us coming away from a hotel and honestly desiring to return soon. Thanks all at the St James!

Room Tip: Executive room was very well appointed, felt like a taste of luxury.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GaryBentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, May 16, 2014
Thank you very much for your review. We are so please you had a pleasant stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portugal
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 26, 2014

The Hotel was overall very nice. The reception staff are very nice. The staff helping at the bar, where breakfast is served are also nice (but reception people are very thoughtful and caring).
There was a complementary wine offered, to our choice (the wine was very good).
The room was pretty nice and well decorated (as is the hotel). Heating in the room was working nicely, there was a hairdryer, telephone, as well as shower gel, shampoo, moisturiser and several other offers which make this a nice experience. Breakfast was good, though there was no ham (even though they had meats offered). Did not quite get that.
The Hotel is near Nottingham Castle and the city centre, so that is also a plus.
I would definitely go back and recommend this hotel.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dejoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, May 9, 2014
Thank you. We are pleased you had a nice experience staying with and look forward to seeing you again in the future.
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Nottingham, United Kingdom
Level 1 Contributor
3 reviews
Reviewed April 25, 2014

An 'independent'!
Friendly, boutique hotel, ideally placed for Nottingham city centre. Cannot recommend highly enough; but, don't take rooms x18, x19 or x20 which are positioned facing St James Street; adjacent to student accommodation and used as short cut by HGVs, it's also visited by mechanical street sweepers at 0630hrs in the mornings!
Nevertheless, rooms are comfortable, breakfast of very good quality & value!
All in all happy to return in the future

Room Tip: Not facing St James' Street
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NWC122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, May 9, 2014
Thank you for your feed back. We are so pleased you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 23, 2014 via mobile

Great boutique hotel in the centre of Nottingham - visiting the hotel gave us a real home feel, attentive staff, luxurious reception & bar, penthouse was one of the best rooms we have stayed in compared to many top London hotels, breakfast was delicious, we would definitely return to St James, the only drawback is they have one penthouse but it's worth the value.

Stayed April 2014, traveled as a couple
Helpful?
Thank NS13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, April 24, 2014
Thank you We are delighted you liked our Penthouse Suite and our services. We look forward to your return. Many thanks again.
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Manchester, United Kingdom
Level 6 Contributor
141 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed April 14, 2014 via mobile

If you read any reviews on here before April, then you may as well disregard them! I stayed here last year when it was Rutland square hotel and it had been taken over and apparently set for a major refurb to up the standard. Well, 7 months later and the hotel looks stunning with no expense spared! The welcoming entrance is a grand visual delight with a very dazzling element of modern lighting and stylish twist. The bar area has been completely modernised with stylish booths incorporating tv screens and bringing lots of energy to the room. With a relaxed lounge type feel the bar is trendy and savvy. The staff are super friendly and attentive and the atmosphere is modern and clean. You can sense a professional feel to the hotel, making it very welcoming for business owners but also warm and friendly for a family visit. I was here on business and every morning I was lucky enough to be the beneficiary of one of the gorgeously crafted breakfast in the morning, made with all local products apparently and you can tell! Sausages to die for! Just the whole feel of the hotel is right. The rooms are clean, modern, colourful and slick, just what you'd expect from a newly renovated hotel but you can tell a lot of care and very experienced thought have gone into this. I will defiantly be staying here again and can seriously recommends his venue as the perfect place to stay for a trip to Nottingham. Right in the heart of the city, right next to the castle and right on the money!! Highly Recommended!

Stayed April 2014, traveled on business
Helpful?
1 Thank samuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar S, Manager at St James Hotel, responded to this review, April 24, 2014
Thank you for your review. We are so pleased you had pleasant stay and found our staff helpful and friendly. These are the standards we strive for. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 10, 2014

I have just spent 3 x nights here in Nottingham. The hotel has just had a major re-furb and name change they did not stint. This is a really nice boutique hotel, literally seconds from the castle and a short walk to the centre of Nottingham. All an all I had a very nice stay here and would highly recommend this hotel and city as a place for a short visit.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnMacLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pat R, Manager at St James Hotel, responded to this review, April 15, 2014
Dear John
Many thanks for your positive comments regarding our refurbishment, they are much appreciated.
I'm glad that you enjoyed your stay with us, we hope to welcome you back very soon.

Kind Regards

Pat Roadley. Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St James Hotel

Property: St James Hotel
Address: 1 Rutland Street, Nottingham NG1 6FL, England (Formerly Rutland Square Hotel)
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotel in Nottingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — St James Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located in a quiet area of Nottingham city centre adjacent to Nottingham Castle, the St James Hotel is just a 10 minute walk from Nottingham train station and within a short drive of the M1 making the hotel a perfect choice for business and leisure travellers.Guest facilities include complimentary WIFI and onsite parking. Additional parking is available in the adjacent NCP car park. We operate a non smoking hotel policy. ... more   less 
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Also Known As:
Rutland Square Nottingham
Hotel Rutland Square

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