We arrived at 5pm, the time stated on the door to open. We could see that they were not quite ready, and were moving a large bag of onions. We waited outside patiently, but they seemed to be ignoring us. After a while I asked if they were open, and one of the guys said "yes, but we are not ready!". We waited outside again, but was then informed we could go in. The restaurant was empty, and after our meal we understood why! First we found that their was no paper towels or toilet roll in the washrooms. We informed the staff, but 30 mins later still nothing had happened. Service was slow, impolite and generally a poor dining experience. All the waiters and the Manager spent a lot of their time on the phone. We asked about the food we were ordering, but our waiter (the Restaurant Manager) was vague, and we had no idea of what to expect. After the food arrived, we found items that we expected missing, a bit like ordering a hamburger that arrives with no meat! So we ordered the missing elements, but the waiter's attitude was not conducive to providing an adequate level of service. Finally, we decided to leave, and I purposely asked my family to exit the restaurant before me so I could give them a piece of my mind. All in all avoid this place. You'll find better service at McDonalds!
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