I booked this place (and had my booking confirmed) some months before the opening Ashes Test Match as part of a special treat for my young son. Imagine my surprise when - the week before the game - I received a curt e-mail from the 'hotel' telling me they had overbooked and were relocating us to a place on the hard shoulder of the motorway between Nottingham and Derby. I was shocked but thought that, once I had explained the immense inconvenience that the relocation would cause my son and I, they would understand and re-consider. Not so! The 'manager's response to my anxious suggestion that the remoteness of the motorway hotel might lead to travel difficulties and subsequently jeopardise our enjoyment of a hugely anticipated special day was 'get a bus' !!
I have stayed in hotels all over the world and believe that 'peace of mind', in terms of reliability on the part of a hotel to honour it's commitment to a booking, is paramount to the satisfaction of the customer. If you feel the same - don't touch this place with a Nottingham Canal bargepole!
- Official Description (provided by the hotel):
- This purpose built hotel is situated near to Nottingham Castle, Trent Bridge Cricket Ground, Victoria Shopping Centre and the Nottingham City business district, making it an ideal location for both business and pleasure. Nottingham is also renowned for its vibrant and popular nightlife and this hotel is a short walk to all the popular bars and cafes. ... more less
- Reservation Options:
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- Also Known As:
- Britannia Nottingham Hotel Nottingham
- Nottingham Britannia Hotel
- Britannia Hotel Nottingham