Absolutely adored our stay at Clarendon House! The apartment is stunning, beautifully decorated and furnished with every amenity you could want. We really didn't want to leave and will be staying here again when we next return to Nottingham. 100% 5 star apartment!
Five friends and I had booked to stay at Clarendon House for our 10 year university reunion weekend in November. We booked in September, received confirmation and paid our deposit.
We later paid the full balance when it was due. I was also in communication with Number41 Serviced Apartments a week before the arrival date confirming check-in times etc.
At 2:21am on the date of our booking (check-in is from 3pm so less than 13 hours in advance) I received an email from TripAdvisor stating that our booking had been cancelled by Number41 Serviced Apartments as they had double booked. This had not been mentioned the week before when I had been in touch with Laura from Number41 Serviced Apartments. TripAdvisor suggested several alternative places for us to stay, but none were in Nottingham which was very unhelpful.
Luckily we managed to sort out some last minute alternative accommodation, but at almost double the price and of a very poor standard it really ruined the weekend for all of us.
TripAdvisor have advised that Number41 Serviced Apartments double booked, but they called me on the day and said it was a glitch with TripAdvisor's system. In other words neither took responsibility and we have received no compensation.
Beautifully appointed apartment, even better than the photos. Loved it. Great location, we could walk to the World Service restaurant for the graduation dinner.
Daughter still a student in Nottingham so will definitely stay here again.
Laura and Steve both very helpful,
Amazing find. Luxury 5* accommodation in the heart of the city. Two lovely double bedrooms - one en-suite - one sofa bed, which was very comfortable. It was expensive but well worth the money as the accommodation was beautiful, well equipped, had parking and in walking distance of everything you'd want to visit in Nottingham.
Lovely apartment very close to rock city and rescue rooms. Short walk to castle and canal front. Will use again if I return to Nottingham.