www.stationinnhexham.co.uk Beware - photo’s of rooms are not up-to-date!
2 night visit. Website looks good with promising rooms but seems photos/descriptions are old. This proved disappointing on arrival.
Plus points - Friendly, helpful staff. Good, generous, made to order breakfasts. Funky decor in bar/lounge/restaurant. Sensible bar prices. Evening meal menu looked good but we didn't get the chance to sample this. Warm inside and pleasing outlook to the rear of the building.
Minus points. - We were moved from room 13, 2nd floor to room 6, 1st floor which was slightly better. Loose electrical fittings and untidy cables/extension leads. Inadequate lighting on stairs and dangerous step down at foot of 1st floor behind the door. No warning sign for this. Illegal in new-builds! Many squeaky doors - some just slamming noisily shut - were very annoying. Adjust the closers and get some WD40. Broken bedside light not replaced despite asking. No replacement tea/milk for 2nd day. No control of room htg. 25 deg when radiator on even with window open. Poor room facilities/shower. Room 13 wardrobe almost unusable due to the bed being up against it. Shame about the lack of safe onsite parking.
At the moment, my photo's won't upload.
With just a little bit of effort, everything could be so much better. Please take note of above comments.
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- Also Known As:
- Station Inn Hexham, UK - Northumberland