My wife and I arrived at the Premier inn around 7pm after a very long day at Santa Pod race way and headed straight to the eatery to satisfy the hunger pains. The menu on the whole caters for all and the portions are idea. Very rare to find an atmosphere within these chain of pubs/eateries however the staff are friendly, the food is hot and the beverages are cold. Shortly after the meal we headed to the Inn to be meet by a pleasant receptionist who completed the formals and we headed off to the room. Not long after settling down and into bed we had the unfortunate arrival of a very heavy footed guest on the floor above (at 9.30) and by 10pm when had woken the wife I was forced to call the reception to raise a complaint - which I believe was quickly dealt with as it all went silent. Just a note - we had no phone in the room and had to use our own mobile to call the reception which is printed on a card. Unfortunately once again at 7.15 until 8.15 on Sunday morning the heavy footed occupant above woke both my wife and I ensuring we didn't get the guaranteed night sleep the premier inn policy promises. On arrival at reception upon check out unfortunately we had to raise the fact we had been worked once again and the receptionist (different to check in) advised us that in future we should book a top floor room to avoid the repeated noise from occupants above. And shortly after without any prompting offered to honour the company policy good night sleep guarantee by offering the money back for the room we had just stayed in.
In all we cannot complain about the premier inn, rooms are clean and tidy, bedding is clean as are the choice of pillows. Kettle and the a compliments are in place to make a hot drink as and when required. The bathroom is clean with fresh towels and the over all cleanliness would meet any high standards. So over all the premier offers what it says on the tin, very happy they offered to honour the sleep policy, would stay here again but on the top floor but after frequent stays at the premier inn in great billing would rather go to great billing as first choice ( great billing was fully booked on this occasion) just note the wootton premier inn is located on the main road A45 in Northampton and some rooms do face the main road so I would advise a room selection in the annex.
- Official Description (provided by the hotel):
- Indulge your need for speed at nearby Silverstone and Northampton International Raceway ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Northampton South (Wootton) Hotel Northampton