We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Zinger Slacker Meal”
Review of Kfc

Kfc
Ranked #473 of 576 Restaurants in Northampton
Restaurant details
Reviewed April 21, 2017

On Friday lunchtime I joined the queue of about three waiting to order with another 8 or so milling around awaiting their food. The order was taken and I moved back to wait for my food, whilst the eight or so were slowly being served. During this time I was entertained by a member of the staff coming over about every five minutes and wiping the surface of the table I was waiting at and mumbling to her-self. It was very clear that she was only interested in cleaning at table top height as anything above or below didn’t appear to be in her job specification. Obviously whilst this was happening other people had come in and had been served along with one of the eight who had brought back his wrong order. Soon the three school-kids that had come in after me along with another couple were served I realised that something had gone wrong. When I showed the staff my receipt nothing was really said other a shouted order into the kitchen, and when finally served (minus my drink but with extra chips) no explanation given.
I don’t profess to know how KFC system works but it does seem that the till generates your receipt and that’s the order that the kitchen and the pickers screen works from, so I am really struggling to understand how an order is missed?
I also understand that the people who work there are possibly on about basic wage, and aren’t totally motivated in their work, but I really think an explanation would have been helpful?
What do you think KFC?

    • Value
    • Service
    • Food
Thank jpcheshire2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (36)
Traveler rating
Traveler type
Time of year
Language

14 - 18 of 36 reviews

Reviewed January 21, 2017 via mobile

I have been in other KFC before and they were not too bad, but this time it was too fat, too greasy like the chicken was in oil for years!
The chips were meh, but they always are since I am not a big fan, the corn was ok but the chicken was inedible. Next time don't let it fry for hours please

Thank Gonçalo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2016

Ordered a 6 piece bucket, 4 legs, one wing and one reasonable other portion. Where do you get such small chicken pieces from? Surely this is chick, not chicken. I believe you have a number of different chick pieces available, so if you order a bucket why don't you get a selection? I said a couple of years ago when I went to a KFC in Banbury I would never set foot in these places again, well thank you Towcester Road you've reminded me why I should stick to my words.

    • Value
    • Service
    • Food
2  Thank SimonRCherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2016 via mobile

Ordered new burger, fillet stacker first burger delicious but second fillet was dry and like cardboard to eat put me off whole meal, I would of thought as a special it would be spot on

Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2016 via mobile

Just ordered 14 pc bargain bucket..... Opened to find 8 legs, no Wings , no breast pieces..... And the legs were dried out, no excuse when there was a queue in the drive thru. Feel cheated with this low standard. Other reviews are right avoid and use one of the other KFC in Northants

2  Thank XZim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Kfc also viewed

Kislingbury, Northampton
Northampton, Northamptonshire
 
Northampton, Northamptonshire
Kislingbury, Northampton
 
Thornby, Northampton
Moulton, Northampton
 

Been to Kfc? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing