I use a cineworld 'unlimited card,' not to full advantage, but I do do reasonably well out of it.
They have changed their ice cream counter in Northampton from Ben and Jerry's, which was lovely, to the unmistakably hideous Baskin Robbins ice cream kiosk - very bad. Something that annoyed me far more than I would have ever expected. I sampled all flavours (they were very accomodating in that regard), and all significantly paled in comparison to their once adored Ben and Jerry's selection).
Expect inordinate expenses for popcorn, something similar to the price of it's weight in gold, even with my unlimited card discount, in fact, expect the worst from all all food stuffs. Don't don't don't! Sweet popcorn is NEVER sweet, and salted popcorn, if not right, extremely salty. Poor balance at all times. Smuggle treat items in with you! One thing I must say, is that some of the staff serving at the food kiosks are extremely polite and friendly, exemplars in that regard. in fact the same goes for most staff working in this cinema.
The cinema's perfectly comfortable for me, without the reclining seats of newer cinemas, which I don't find problematic, as those with recliners have never seen a drop of WD40, and consequently squeak beyond reason, which fortunately isn't a problem here, and I don't care about the supposedly lesser comfort arrangement.
There is an issue with lighting, that being small ceiling lights, to light the paths down the stairs and through the doors which, during the playing of films, present a considerable disturbance. Particularly disruptive in 3D movies! Lighting up the floor itself with little LEDs would have been much better.
Everything else is down to the film itself, or the amount of care free noise makers sharing the auditorium. I always react to noisy people in the cinema, normally with a degree of effective diplomacy, however I have been pushed on occasion to sudden fits of rage towards nearby, disrespectful non viewers, deciding to ruin the experience I have worked hard to pay for, through wishing to socialise and chat loudly in the presence of a movie, as opposed to actually watching the movie.
CINEWORLD staff have assured me that they have a 'zero tolerance policy' towards managing such complaints, however I haven't had to go out to get assistance, all occasions of self management being entirely successful so far. I do mostly try to go at quieter times.
In most cases though, if I have been able to enjoy the film, the cinema itself is rarely something I think about, particularly afterwards.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.