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“Weekend away at Northampton”

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Ibis Hotel Northampton Centre
Ranked #17 of 29 Hotels in Northampton
London, United Kingdom
1 review
“Weekend away at Northampton”
Reviewed November 28, 2013

Very nice hotel with pleasant staff. Very clean and organised. Spacious room with nice and modern décor, good view from our third floor room. Only disappointment was that IBIS advertised the use of swimming pool in the leisure centre next door, but we could not use it because my daughter is under 16 (she was really upset). That was one of the reasons why I booked this hotel for the swimming pool.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Beverley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, December 18, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Im glad you were happy with your stay at the hotel, but sorry to hear of your issues with the swimming pool.

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Level 5 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 27, 2013

Spent only one night at this hotel and was pleasantly surprised. It was very cheap but not nasty.
Nice bar area and easy check in. friendly staff. The room was basic but far better than some we have paid a lot more money for. It had a lovely bathroom with a great shower, the beds were lovely and comfortable. they did have a restaurant and we could order food whenever we wanted, they also have an option of breakfast from 4am onwards. We did,nt have breakfast as we had been invited by friends in ther area to go to them for ours. There is a pub/restaurant opposite the hotel and we decided to try the food there( it was a good choice). Will definately return to the Ibis when visiting our friends and use it as a base for exploring Northampton. Will also try the hotel restaurant next time.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldspicegirls2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, November 28, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Im glad you were happy with your stay at the hotel .

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skegness, United Kingdom
Level 5 Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 23, 2013

Have stayed here a few times now as it is a good, clean budget hotel.
Staff helpful and friendly.
Basic clean rooms.
In the town center so central to everything, including station and all buses.
We have stayed here 4 times now, once while waiting for our business to be ready, twice when we came back from our holidays and once while waiting to go on holiday.
I would recommend this hotel for all aspects of a good budget hotel, very near to Northampton town center

Room Tip: Book online if possible as there is quite a saving.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shellybelly22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, November 25, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Im glad you were happy with your stay at the hotel .

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, England, United Kingdom
Level 5 Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 19, 2013

Booked this hotel as it was central to the city. I was staying away for work and wanted something that was reasonable price wise and a good location. The only good thing was the location!!!!!!

Hotel was tired looking and the staff were not helpful. They could not even tell me how to get to the carpark. There are road work around the area at the mo and difficult to negotiate the way.

Room was ok I guess, but tv did not work very well, and the room was small.

We did go into the town for a drink and something to eat, which was about a 10 min walk from the hotel.

Did not have breakfast as was v expensive for what it was....£7.50 for a buffett and I did notice that the coffee machine was not even working.

Upon leaving the hotel i gave the reception my carpark ticket.....only to be told that I had to pay.
NOTE.. this is not stated on the website when you book. When I challenged this and mentioned that it did not say that it was a payable carpark, I was greeted with a very rude responce from the staff...she said" ah well yes, but it does not say that it id free either". DISGUSTING ATTITUDE.

I hope that the manager reads this as I certainly will not stay again unless things change.

P.S watch out for the far left lift, it is temprmental.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, November 21, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

I must apolgise for the issues over the car park.

Many thanks again for your feedback.

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2013

Parking was very convenient and the hotel's location was good for the centre of town. The accommodation was perfectly OK for a budget hotel. The room and shower room were clean and reasonably well maintained and the heating worked. The bed was comfortable and furnishings were above average for the type/price of hotel.

The bar/café however was a disaster. Clean but completely soulless space shared with reception. Steak pie & mash for dinner was the worst meal we can remember eating. Cooked breakfast was very poor especially the scrambled eggs which were the only eggs on offer and were horrible. Toast and marmalade were fine as were the tea and coffee.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, November 21, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Many thanks again for your feedback .

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockworth, United Kingdom
Level 6 Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 2, 2013

Hotel location was one f the reasons I stayed there as it was a few minutes by car from where I work. Getting in the car park was not ease due to traffic restrictions in certain roads. Not far from shops and train stations. I could hear the noise from TV in next door room . During weekend there is a lot of people going to their room late at night with the noise from that at 4 AM.; This is better on weekdays. Reception staff were professional and check in process is the same as other Accor hotels. Car park is at £5.50 / day but they charge the same rate every time you want to take the car out. Meaning it might be better to pay the regular rate in the car park if you are planning to go out more than once in 24 hours. There is a council operated car park not far from the hotel and parking there can be better value and it offers free parking on Sundays all day and night. Area around hotel is slightly run down and there is a lot of food take away outlets there . Not the best Ibis stayed in but would stay there again.

Room Tip: There is less noise from street on higher floors. Car parking is better reached via the round about...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dendoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this review, November 21, 2013
Thank you for taking time to review our hotel.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Many thanks again for your feedback and Im glad you were happy with your stay at the hotel .

Kind Regards

Jonathan Meeson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Hotel Northampton Centre

Property: Ibis Hotel Northampton Centre
Address: Sol Central Marefair, Northampton NN1 1SR, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #17 of 29 Hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Hotel Northampton Centre 2*
Number of rooms: 151
Official Description (provided by the hotel):
Ibis Northampton Centre is conveniently located in Northampton Town Centre, just five minutes walk from the train station, and less than ten miles from the M1 Motorway. The hotel offers 151 comfortably appointed rooms with en-suite bathrooms, flat-screen TVs, and high-speed internet access. The hot buffet breakfast is served from 6:30am – 10am daily and the café bar serves hot meals 24 hours a day. Located in the ‘Sol Central’ complex the hotel is in the heart of the town with a cinema, gym and restaurants next door. Guests can workout or relax in the Topnotch health club above the hotel for just £5 per person. Sol Central also offers secure parking with direct access to the hotel for only £5.50 per day for hotel residents. ... more   less 
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Also Known As:
Accor Hotel Northampton Centre
Ibis Northampton

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