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“Great wedding”

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Holiday Inn Northampton
Ranked #14 of 29 Hotels in Northampton
Clacton-on-Sea, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great wedding”
5 of 5 bubbles Reviewed October 19, 2013

We decided to get married here and was a great day. The pre meetings went very well and the wedding coordinator was most helpful with her advice. We was able to get a very good deal for a wedding with just over 40 guests for the wedding / meal and 70 guests for the evening music and buffet. We opted to get our own DJ for the evening music from Inspiration FM in Northampton. As for the rooms we found these a good size and clean with all we needed as we stayed here for 3 days in total.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g0hwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, October 21, 2013
Hi g0hwc,

"CONGRATULATIONS" on your wedding! What a great feedback, this makes our day because we love to make our guests feel special. I have shared your comments during our morning meeting and gave lots of thanks the team especially to Alex.

We would like to wish every happiness in your new life together.Best wishes from team at Holiday Inn Northampton.

Takecare and thank you!

Syed Zaidi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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497 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wareham, United Kingdom
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Stayed here a few weeks ago, and was very impressed we have stayed in many places and the Hilton is our favourite, We must say this is on par with the Hilton the staff was so welcoming and friendly the room was good, we had a problem with our toilet and with no fuss at all they said we will move you, but we said it was fine breakfast was great bar staff was very friendly, I could go on I HAVE NOTHING BAD TO SAY! excellent stay

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronny25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, October 9, 2013
Hi Ronny25,

This is the stuff that makes our day because we love to make our guests feel at home.I shared your comments during our daily meeting and gave lots of praise to entire team.They were very appreciative and said to say, "hi". We hope you get to our side of the country again - it would be great to have you back with us!

Take care and thank you!

Syed Zaidi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage, United Kingdom
Level Contributor
191 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Having been to the Holiday Inn, previously Courtyard Marriotts Bedford Road Northampton at least fifteen times in the last sixteen years you come to know what to expect.If there are to be changes to the restaurant being closed to residents on the Friday evening and breakfast finishes early at 9am instead of the normal time, yet again to other functions and a wedding then at least make the sign on the reception desk a little larger for those when booking in to see it. When one goes down to breakfast at 6 mins to 9, is shown to a cutlery empty table and on returning to it with a lukewarm breakfast need to remind a waiter for the second time to hurry up with a set of irons for the use of.
Whilst eating the breakfast.one a second after nine the melon, other friuts etc were whipped away sharpish with no chance for myself or other guest to partake of those delights. All that said, the rooms were great, large clean and tidy. Reception staff smiling and helpfull. A shame it was let down this time around. Still be back next year.

Room Tip: Location good, plenty of parking. Town also has plenty of parking and if you don't want to take...
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradders829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, October 7, 2013
Hi Bradders829,

Thanks for taking the time to tell us about your stay. And i'm very sorry to hear we didn't make it memorable - that's not how we want you to feel when you're with us.We're going to do everything we can to fix that. I've shared your experience with the team so we can learn from it. We hope we can 'show you the love' the next time you're here.

Many Thanks
Syed Zaidi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sleaford, United Kingdom
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

My wife and I stayed here for a Saturday night in order that I could take part in the Northampton half marathon the next day.
We received a very warm welcome from the receptionist, efficient and interested in why we were visiting the area.
Ours was a standard room on the first floor. Sadly a guest sometime prior to our arrival had damaged the painting on the wall and the bathroom had an interesting layout in that the flush for the toilet was over the bath and to get to the toilet roll, one had to be Mr Tickle as it was so far back under the sink.
A wedding was taking place on the day we arrived and that meant that the restaurant was not available to hotel guests so if we wanted to eat at the hotel we could have room service without a tray charge or go to a nearby pub, though crossing the road to get to it would have been an i
Apart from slipping away from the wall if one leant against the headboard to read the bed was very comfortable. The room itself was clean and had a flat screen television.
We had managed to get a late check out and so after the race I was able to return to the hotel to shower prior to driving home.
The car park is large but previous guests appeared to have emptied their cars of waste products including milk cartons, cardboard boxes, drink tins and carrier bags - not a great image.
Once again on leaving and checking out we were met by the same very friendly receptionist and wished a safe trip home

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank b11lrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, October 2, 2013
Hi b11lrs,

Thanks for your review about our hotel and I'm really pleased we exceeded your expectations. The team are great and go out of their way to ensure everybody has a really great stay.

Sorry to hear that car park was dirty this it's something I've looked at and is now resolved! hopefully the next time you come back your review will be giving us 100%.

Thank you again for your review it really is very much appreciated.

Many thanks,
Syed Zaidi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 16, 2013 via mobile

I stayed here for 3 nights on a business trip. The location was ideal especially as its close to the Brackmills Industrial estate.

Plus points:
1) Location and aesthetics. The red brick building blends well with the other buildings in that area and has a very British setting to it. Although its just off the main road, it still is calm and cozy.
2) friendly and helpful staff. The hotel manager Mr. Syed ensured to personally check if I was comfortable during the stay.
3) Clean and cozy rooms with good room service and housekeeping.
4) An efficient travel desk to arrange for local transpiration.
5) Check in and check out was processed in less than 5 minutes.

Points to Improve;

1) The mini gym is way too small. Needs expansion and some of the limited equipments need to be replaced and well maintained.

2) The aircon in my room was a bit too noisy at night.

3) The restaurants dinner menu needs a bit more variety to be added to it.

Overall it was a comfortable stay and I recommend any business traveller who visits Brackmills to stay here

2) The air on

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry7591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, September 21, 2013
Dear Larry7591

Thank you very much for your review following your recent stay with us. I'm delighted you enjoyed the hotel so much and that the team looked after you so well.

Please be assured that you comments regarding restaurant menu and air con have been noted and will be addressed.Comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. Our goal is to ensure that all our guests leave satisfied and we try our best to fulfill all our their requests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.


Kind Regards
Syed Zaidi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
2 reviews
4 of 5 bubbles Reviewed September 16, 2013

We had a birthday celebration at the Holiday Inn which was most enjoyable. All the staff, especially Alex and Raj, went out of their way to make our stay a memorable one. The hotel was very convenient from the M1 especially as a lot of guests were travelling a fair distance. The rooms were fine. The only slight criticism was that service at the tables was a little slow but that did not bother us as it gave us plenty of time to chat!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, September 21, 2013
Dear richard455

Thank you for choosing us for your Birthday Party and for taking the time to write a lovely review. I'm glad you had a great time. I have passed on your complements to entire restaurant team in particular Alex and Raj.We genuinely have a friendly team who strives to always deliver excellent service.

Once again thank you for your great feedback, we hope to welcome you back soon.

Kind Regards
Syed Zaidi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
1 review
5 of 5 bubbles Reviewed September 12, 2013

Chose this hotel for our yearly jaunt to explore a new city. What a good choice!! Looks clean and well maintained from the outside and is gorgeous inside, with stylish decor having been very tastefully done. The rooms are spacious and comfortable, and the bed was sublime. I normally don't sleep too well in hotels but had no trouble here. The restaurant was very good. The food, beautifully presented, and very tasty. The staff were friendly, attentive and extremely helpful with any request. Excellent buffet breakfast, Highly recommend this hotel as it is a well managed property. Very happy with the service personally provided by the General Manager, Syed Zaidi, when needed.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaidiS12, General Manager at Holiday Inn Northampton, responded to this review, September 21, 2013
Dear Steven R,

Thank you for your excellent 5 star review. I am delighted that you thoroughly enjoyed all aspects of your stay and that the team looked after you so well. I am indeed very proud of them and really appreciate your feedback.

We hope to welcome you back again soon.Many Thanks

Kind Regards
Syed Zaidi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Northampton

Property: Holiday Inn Northampton
Address: Bedford Road, Northampton NN4 7YF, England (Formerly Courtyard)
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 29 Hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Northampton 3*
Number of rooms: 104
Official Description (provided by the hotel):
Located near to central Northampton you'll find all you need for a modern comfortable night s stay either for business or leisure purposes at the Northampton Holiday Inn Hotel. An ideal base for all visiting motor enthusiast near to Silverstone, home of the British Grand Prix, Santa Pod and Rockingham . Holiday Inn Northampton Hotel is also Near to Northampton town The Lakes, Brackmills, Riverside, Moulton Park & Grange Park Business Centres, yet only 5 Miles from Junction 15 of the M1 . The Holiday Inn Northampton Hotel provides Quality hotel rooms with the luxury of a choice of king sized bed or two queen size double beds. Business customers will find all the facilities required including WI-FI availability, working desks in all rooms as well as a multi gym to work out in For weekend breaks relax and enjoy bed and breakfast at your leisure before visiting the sights or taking in an event. At the hotel we are also equipped to host meetings for up to 70 people, & banqueting functions for up to 120 with really competitive hotel rates . The Hotel offers WIFI Internet access in the lounge area & business centre available 24hr a day.Local attractions include: Castle Ashby House & Gardens, Wicksteed Park, Billing Aquadrome, Althorp House and Nene Whitewater Rafting Centre, Silverstone & Santa Pod. You'll find all you need in a Hotel - A quality location for a quality stay. ... more   less 
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Also Known As:
Holiday Inn Northampton Hotel Northampton
Northampton Holiday Inn

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