I often travel to Northampton on business and have always (until now) stayed at the Hilton, mainly due to its handy location. Whilst this hotel is"average" (given the price) I have in this year been really disappointed, for the same reason, TWICE!
I always reserve a room and on two occassions, I have turned up at the hotel at 10pm ( I travel late to avoid M25/M1 traffic) only to be told that there were no rooms for me. The hotel did book another room at another hotel on the first instance and in both cases the other hotels tell me this is a regular occurence.
Top tip - reserve your room elsewhere.
Obviously the Hilton "brand" does not really care about giving any customer service - once is forgiveable, twice forget it. I will be staying elsewhere in future.
- Official Description (provided by the hotel):
- Stay at the Hilton Northampton hotel adjacent to Junction 15 of the M1 Motorway and only 20 minutes from Silverstone Formula 1 racing circuit. Enjoy the convenient location just ten minutes’ drive from Northampton town center and 20 minutes from Milton Keynes. Billing Aquadrome is 15 minutes’ drive away and London Luton Airport (LTN) is 40 minutes away. Keep fit in the fully equipped Livingwell Health Club or swim laps of the 18-meter indoor pool - the largest pool in Northamptonshire. Dine on international cuisine at the Hilton Northampton hotel's Seasons Restaurant. Relax with a pre-dinner drink in the Court Bar overlooking the central courtyard area and savor a morning coffee in Caffè Cino. All Hilton Northampton hotel accommodations have high-speed internet access. The hotel has 13 meeting rooms for 10-300, a business center and WiFi in public areas. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Northampton Hotel Northampton
- Hilton International Northampton
- Northampton Hilton International