Staff just seemed not interested apart from a lovely lady in the living well health suite. There was no real customer service. Premier Inn staff certainly are better trained. Wouldn't pay for the quality of Hilton again if this is the what they offer.
Breakfast service was the worst. Toaster jammed so toast disappeared into a black hole. No clean tables upon arrival. Only 3 staff visible inc a manager who never lifted a finger to try & keep the place a little tidier. No orange juice available, 3 empty bottles of brown sauce( therefore no brown sauce), no staff to ask for things. Was not impressed by the whole experience at all.
Room was ok, mattress a little lumpy but nice and spacious room. More
- Free Wifi