We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not all that!”
Review of Hilton Northampton

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Northampton
Ranked #7 of 27 Hotels in Northampton
Reviewed September 29, 2011

I stayed here with my boyfriend, bar staff were very moody, at times we waited over 10 minutes at an empty bar to be served, with no apology. My boyfriend ordered me a bottle of champagne which arrived not chilled. Food was mediocre. The rooms were pretty decent and clean enough and the bed was comfy. As a birthday treat I was not all that impressed to be quite honest and don't think I would return, have had better nights in hotels and spent half the amount of money

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank akck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded October 20, 2011

Dear Guest
Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. Firstly please accept my sincere apologies for the disappointment experienced during your stay with us. We do not wish any of our guests to leave less than completely satisfied and very much regret this is the case of this occasion. Can I assure you this is not our normal standard of service and have addressed the issues with the team concerned. Thank you for bringing this to our attention.
Once again my sincere apologies and hope you are able to enjoy another Hilton break in the future.

Kind Regards
Jacky Jowers
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,365)
Traveler rating
Traveler type
Time of year
Language

1,241 - 1,247 of 1,365 reviews

Reviewed September 22, 2011

The hotel is very good and spotlessly clean. The pool and gym area are great. Breakfast was excellent with plenty of choice. Just one gripe( and to be honest it could have been a disaster!) ....we requested a early morning call which didn't materialise. Thankfully we were awake but don't rely on getting a alarm call. Be aware....there is no lift, so if you can't manage stairs you need to request a ground floor room .

Room Tip: We had a superior room...not sure it's really worth the upgrade.
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fleur98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 23, 2011

Dear Guest
Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were pleased to read your feedback regarding the hotel however please accept my sincere apologies for the lack of wake up call. Our General Manager has personally investigated this with the team to ensure this does not happen in future, thank you for bringing this to our attention.
Once again thank you for your feedback and hope you are able to enjoy another Hilton break in the future.
Kind Regards
Kay Jackson
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2011

Cannot praise this hotel enough. Arrived very early but the room was ready for us, the gym and pool were great. Can only comment on the breakfast as went out for evening meal (the food and drink prices are a little steep) but the breakfast was fantastic given the number of people being accommodated. All the staff were pleasant and attentive. Would not hesitate to stop here again.

  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank baysilverfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 23, 2011

Dear Guest
Thank you for taking the time to write a review of the Hilton Northampton following your recent family stay with us. We were very pleased we were able to welcome you back for your 2nd visit to us and that you enjoyed all aspects of your stay.
We sincerely hope we can welcome you back again in the future.
Kind Regards
Kay Jackson
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2011

I stay in Hiltons all around the UK and the World.
I was really disappointed with this Hilton.
The restaurant seems to have freezing cold air pumped into it, the food was average and if you use the bar and need the toilet or you go for a smoke, don't expect your drink to be there when you return.
The good points - the staff are friendly - except the barman who clears your drink away!!!!!

Room Tip: No lifts in the stairs, so if you travel with luggage or have difficult climbing stairs, request a g...
See more room tips
  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Thank nickngw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 23, 2011

Dear Guest
Thank you for taking the time to write a review of the Hilton Northampton following your recent stay with us. Please accept my sincere apologies for your disappointing stay. We do not wish any of our guests to leave less than satisfied and have taken on board all your comments and addressed this with the team to ensure this does not happen in future.
Once again please accept my sincere apologies and hope you are able to enjoy another Hilton break in the near future.
Kind Regards
Kay Jackson
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2011

Just back from a 2 night stay with the family and were very pleased with the hotel and facilities. Friendly staff, lovely clean and spacious room and very nice breakfast. We used the leisure club twice and this was also good. We had a 3 course evening meal one night as well and this was very good value for money as well but book it through reception or you will pay more if you go directly to the restaurant. Cant really think of any negative to say about this hotel.

  • Stayed: September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank paul b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 16, 2011

Dear Guest
Thank you so much for taking the time to write a review of the Hilton Northampton following your recent family stay.
We were extremely pleased to read all your positive comments of the hotel especially of our staff. We were also pleased you read you were able to take up one of our offers by purchasing your dinner from reception.
We sincerely hope we can welcome you back to the Hilton Northampton in the future.
Kind Regards
Kay Jackson
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2011

I have family in Northampton so visit regularly, so have visited the Northampton Hilton countless times, every visit the staff are friendly, lovely and helpful. The room are always clean and beds comfortable. I honestly can not think of a bad word to say about this hotel. Just visited a Hilton abroad and they could sure learn a few things from this Hitlon!

  • Stayed: February 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Louise012345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 3, 2011

Dear Guest
Thank you so much for taking the time to write a review of the Hilton Northampton following your stay with us. We very much appreciate all our guests feedback so that we can view the hotel from a guest prospective.
We were extremely pleased to read all your positive comments of the hotel and hope we can welcome you back again to the Hilton Northampton in the future.
Kind Regards
Kay Jackson
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A Holiday Lettings verified reviewer
Ayr, Scotland
6575
Reviewed August 31, 2011

  • Stayed: April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank A Holiday Lettings verified reviewer
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this reviewResponded September 3, 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Northampton hotels
3.4 mi away
Park Inn by Radisson Northampton
2.5 mi away
Northampton Marriott Hotel
Northampton Marriott Hotel
#8 of 27 in Northampton
534 reviews
0.3 mi away
Holiday Inn Express Northampton M1, Jct 15
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Campanile Northampton
Hotel Campanile Northampton
#21 of 27 in Northampton
435 reviews
3.1 mi away
Holiday Inn Northampton
Holiday Inn Northampton
#13 of 27 in Northampton
551 reviews
4.8 mi away
Hopping Hare
Hopping Hare
#3 of 27 in Northampton
514 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Northampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Northampton

Address: 100 Watering Lane, Northampton NN4 0XW, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Northampton
#8 Family Hotel in Northampton
Price Range: $99 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Northampton 4*
Number of rooms: 139
Official Description (provided by the hotel):
Stay at the Hilton Northampton hotel adjacent to Junction 15 of the M1 Motorway and only 20 minutes from Silverstone Formula 1 racing circuit. Enjoy the convenient location just ten minutes’ drive from Northampton town center and 20 minutes from Milton Keynes. Billing Aquadrome is 15 minutes’ drive away and London Luton Airport (LTN) is 40 minutes away. Keep fit in the fully equipped Livingwell Health Club or swim laps of the 18-meter indoor pool - the largest pool in Northamptonshire. Dine on international cuisine at the Hilton Northampton hotel's Seasons Restaurant. Relax with a pre-dinner drink in the Court Bar overlooking the central courtyard area and savor a morning coffee in Caffè Cino. All Hilton Northampton hotel accommodations have high-speed internet access. The hotel has 13 meeting rooms for 10-300, a business center and WiFi in public areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Northampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Northampton Hotel Northampton
Hilton International Northampton
Northampton Hilton International

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing