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Reviews (1,769)
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Reviewed October 17, 2017

My wife and I love this Hotel, this visit was a flying one night stop, but we have stayed longer in the past. The hotel offers great value for money, considering it is a 10 min walk into the heart of the city, room 109 was on the first floor on a quiet side of the hotel, the rooms have a comfy bed and are tastefully decorated, a great bathroom with huge walk in shower, there is a small fridge in the room with bottle of milk and a couple of bottles of water, lots of tea, coffee and hot chocolate. A go to hotel every time we visit York.

Stayed: October 2017, traveled as a couple
1  Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
711Mike, Guest Relations Manager at Hotel Indigo York, responded to this reviewResponded October 19, 2017

Hi Tony,

thank you for your lovely comments about your recent stay with us. We are so pleased you and your wife had a wonderful experience with us.

We look forward to welcoming you back again very soon.

Best Wishes,
Leanne Cooke
Assistant Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017 via mobile

This is an upmarket hotel located close to the centre of York, and within the walls. The Shambles is about 5 minutes walk away. Along Walmgate are numerous restaurants, pubs, and bars too.
The hotel also has a nice bar on the ground floor too, which is also where breakfast is served.
The room was immaculate and very comfortable with a fantastic King bed.
Breakfast was excellent and there was a lot of choice. The waffle iron was fun.
The gym was a nice feature, tucked up on the top floor, and very clean.
Staff were friendly and helpful.
I would stay here again.

Stayed: October 2017, traveled as a couple
1  Thank Sargonix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
711Mike, Guest Relations Manager at Hotel Indigo York, responded to this reviewResponded November 4, 2017

Thank you so much for leaving your feedback about your recent stay with us.
We really appreciate you comments and look forward to inviting you again soon.

Best wishes,
Leanne Cooke,
Assistant Guest Relations Manager

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Reviewed October 15, 2017

Lovely clean and modern hotel and very close to main attractions in York. On checking in we were met by the lovely Lisa a very welcoming friendly face after a 7 hour car journey. Our room and bathroom was spotlessly clean & well laid out with plug sockets beside mirrors etc A nice touch is the carton of fresh milk in the mini bar for tea/coffee Breakfast was buffet style with plenty of choice you can even make yourself waffles !! & with hot cooked available to order you certainly won't leave feeling hungry !.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Lala1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
711Mike, Guest Relations Manager at Hotel Indigo York, responded to this reviewResponded November 4, 2017

Thank you so much for leaving your feedback about your recent stay with us.
We really appreciate you comments and look forward to inviting you again soon.
I will pass on your comments to Lisa, who will be happy to hear this!
Best wishes,
Leanne Cooke,
Assistant Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2017 via mobile

Just got back from a Friday night out in York. We stayed here with two other couples. Check in was easy staff were warm and friendly and able to have a laugh. The hotel is very stylish and quirky, the rooms were really nice and clean. The beds were comfy and the bathroom also stylish and very clean. We had a few drinks in the bar before heading off to see Shawadaywaday( not sure I've spelt that right or that I should have coffed to that on tinternet!!!!) The hotel is ideally situated for York centre unfortunately the hotel has no car park but does offer a reduced deal in car park just around the corner about a 2 minute walk. Thought the complimentary chocolate, milk and raisins nice touch only one bar ladies so straight to the fridge if you are staying there with the other half! We didn't get round to eating there but food did look appetising. Would definitely stay again.

Stayed: October 2017, traveled as a couple
3  Thank lisa b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
711Mike, Guest Relations Manager at Hotel Indigo York, responded to this reviewResponded October 15, 2017

Hi Lisa,

I really hope you enjoyed showaddywaddy!

We didnt see you clicking your fingers or shuffling your feet though! I am so pleased you enjoyed your stay with us, enjoying our quirky style and a great experience stay!

We look forward to welcoming you back again soon, Maybe under the moon of love?

Best wishes,
Leanne Cooke
Assistant Guest Relations Manager

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Reviewed October 14, 2017 via mobile

I went back and forth between a couple of hotels before ultimately picking this one, and I must say I was very happy with my decision. The hotel is in a great location and is only 5-10 minute walk to most things inside the city walls. The hotel is beautifully decorated, has comfortable beds (we got a standard room and the bed comfortably fit both my husband and me, and we're used to sleeping on an American King), the hotel has A/C, the showers are awesome, and the restocked fridge each day is a nice touch. The only item of note is the breakfast, which wasn't the best I've ever had. If going back and forth on whether to pre-purchase it, I'd skip it. I'd also like to point out that a lot of things close early in York. Viking Pizza across the street stays open until 4am and they have pretty darn good pizza at really good prices.

Stayed: October 2017, traveled as a couple
1  Thank Danielle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
711Mike, Guest Relations Manager at Hotel Indigo York, responded to this reviewResponded October 15, 2017

Dear Danielle,
Thank you so much for leaving your comments about your recent stay with us. We are so pleased you loved our location and found us to be beautifully decorated.

Im sorry to hear that your breakfast experience wasn't what you expected, we hope that we can welcome you back again soon to show you what we are made of.

Best wishes,
Leanne Cooke
Assistant Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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