We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,670)
Filter reviews
1,670 results
Traveler rating
918
502
166
62
22
Traveler type
Time of year
LanguageAll languages
More languages
918
502
166
62
22
Show reviews that mention
All reviews monsoon shower roll top bath mezzanine room cigar shack lovely hotel standard room nespresso machine free standing bath mini bar junior suite underfloor heating boutique hotel main building car park walk in shower city centre per night
Filter
Updating list...
11 - 16 of 1,670 reviews
Reviewed 3 weeks ago via mobile

Our spur of the moment overnight in York was blessed by finding Hotel du Vin. We had such a wonderful evening there including dinner, a room upgrade, easy to access off street parking and then close walking to the centre of York for the next morning. Staff were fantastic and everything just so.

Stayed: September 2018, traveled as a couple
Thank haze4rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDVYork, Front Office Manager at Hotel du Vin York, responded to this reviewResponded 3 weeks ago

Dear haze4rob,

Thank you for your fantastic 5* Review on Hotel du Vin, York. It was a pleasure having you with us and we look forward to welcoming you again in the near future.

Kind regards
Charley Heseltine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Overall we enjoyed our stay at Hotel du Vin York - we stayed in the Chapel Down room which was lovely. The room was very spacious and clean - lovely bathroom and a comfortable bed. However, the room was at the front of the hotel on the main road which was a little loud.

Location
The hotel is in a nice location but it is a 20/30min walk into the centre of York so this is something to bear in mind. We were lucky with the weather so it is easy for us to wander in but it would not be pleasant if it was raining.

Staff
The front of house / reception staff were very friendly and accommodating.
The bar staff were friendly but the service was very slow which was strange as it was not very busy at all.

Breakfast
One negative for us was the breakfast as the staff were very abrupt and the food was only luke-warm which was disappointing.

Parking
Plenty of spaces to park but there is a charge for hotel guests which seemed odd.

Overall a good stay at HDV York would recommend the hotel but not the breakfast.

  • Stayed: September 2018, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Britney_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDVYork, Front Office Manager at Hotel du Vin York, responded to this reviewResponded 3 weeks ago

Dear Britney_17,

Thank you for your mixed review on Hotel du Vin, York. I can assure you we are grateful for you taking the time to review your recent stay and we will take your feedback on board with ways we can be improved.

I am pleased to hear you enjoyed your stay overall and hope we can welcome you again.

Kind regards
Charley Heseltine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Pleasant enough experience, but, air con did not work in the bedroom. Was baked alive on the first night, having to open the windows at 2AM. Second evening, was raining heavily so a warm room welcome, but, window opening ceremony performed prior to slumber.
Good decor. Eclectic wall decorations. Dinner was good, served quickly. Welcoming staff and extremely hospitable. One gripe at the bar, was that the Kir in the Kir Royale sat at the bottom of the Champagne glass. All first world problems. Good value at roughly 100 pounds per night. What's not to like other than infernal heat. Better that than being frozen !!!

Stayed: September 2018, traveled on business
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDVYork, Front Office Manager at Hotel du Vin York, responded to this reviewResponded 3 weeks ago

Dear Michael H,

Thank you for your review, I am pleased to hear that in general you enjoyed your stay with us and we do apologise for the problem you experienced with the Air Conditioning. I can assure you the issue is now rectified.

I hope we are able to welcome you back in the near future, Please ask for myself for all future bookings and I will happily look after you.

Kind regards
Charley Heseltine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Unbelievably happy with my experience at Hotel du Vin, everything was brilliant. Had a room booked here for one night for my mums birthday & was told on arrival that we had been upgraded, which was a lovely surprise! We stayed in the Veuve Clicquot suite which was just amazing, bed was super comfy, amazing shower, & good room layout. Plus all the little extras! There was the usual tea & kettle, nespresso machine, & also plenty of delightful smelling L'Occitane toiletries. Our only worry was that there seemed to be an issue with the aircon, so the room was very warm, but the helpful gentleman on the reception made sure that was were supplied with a fan to keep us cool! I would highly recommend the breakfast here aswell, there is a good selection of hot food which you can order, along with hot drinks, fruit juices, cereal, yoghurt, toast & pastries. We found that the hotel location was perfect for us, about 10-15 minutes walk to either the city centre or the train station & to say we were right next to a main road there was no noise evident at all. It was such a pleasure to stay here!

Stayed: September 2018, traveled with family
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDVYork, Front Office Manager at Hotel du Vin York, responded to this reviewResponded 3 weeks ago

Dear Helen B,

Thank you for a wonderful 5 Star review on Hotel du Vin, York. I am pleased to hear you enjoyed your stay with us and we look forward to welcoming you again in the near future.

Kind regards
Charley Heseltine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Can’t fault this place! First rate. We were upgraded to one of their new rooms with a mezzanine bathroom. What stunning architecture and interior furnishings. All so tasteful, organized and clean, with beautiful hair and care products from L’Occitane. The dinner in the Bistro was lovely, and priced just right. We started with the smoked salmon and the Bayonne Ham and melon - both superb. For mains we both had the “sea bass en papillote”. The food was beautifully presented and tasted as advertised. The Cotes du Rhône washed it all down perfectly, and again priced just right. All in all a superb stay, and a place we’ll definitely be back to. Great job!

Stayed: September 2018, traveled as a couple
Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDVYork, Front Office Manager at Hotel du Vin York, responded to this reviewResponded 3 weeks ago

Dear Graham H,

Thank you for such a great review on Hotel du Vin, York. It is wonderful to hear you had such a pleasant stay with us and we're looking forward to your next stay.

Kind regards
Cahrley Heseltine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews