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“Shabby and a bit haphazard, but lovely people”
Review of Holgate Hill Hotel

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Holgate Hill Hotel
Ranked #43 of 47 Hotels in York
merseyside
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Shabby and a bit haphazard, but lovely people”
Reviewed December 26, 2012 via mobile

We found it difficult to find the hotel initially as the sign was quite faded and hidden. The lady on reception was lovely and was incredibly helpful with regards to info on where to visit/eat etc. we were told, however, that the hotel was hosting Christmas parties over our stay. It meant that we were unable to use the pretty residents lounge as it was right next to the party room.
The room was small, quite dated and overlooked the side road. It was very clean however and there was a bathtub as well as shower available. the tea facilities were very good and varied with plenty of milk and sugar.

The breakfast was rather mixed. The first day everything went smoothly and the cooked items were quite good. There was also a good selection of cereals. The second day, however, was entirely different. The breakfast period at the weekend is 8 until 10 (or so we were informed). We arrived at 9.25 to see all of the breakfast items stacked on the bar ready to be cleared away. We were not asked to sit down, despite there being a young lad behind the bar and a girl clearing tables. In fact we were totally ignored. Eventually we sat at the closest table, as all were in the same state anyway- stained covers, crumbs everywhere and no cutlery or cups. We waited for a good 5 mins before being asked if we wanted hot drinks, which came without cups and lumps in the hot choc. I ordered eggs, sausages and toast. Well, eggs, a mouldy looking thin sausage and soggy bread.

Overall I probably wouldn't stay again. The two ladies on reception were really lovely, the room was clean and comfortable.... But for the money we paid we could have stayed somewhere in the city walls (it was about 30 mins walk to the minster) and had a good hearty brekky. I would not have been happy if I had paid the full asking price.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank casualelegance88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Liverpool, United Kingdom
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 9, 2012

Stayed here for one night to do bit of Xmas shopping with my hubs. Hotel is much nicer and far more grander than it looks from the outside, not modern but clean and inviting. On arrival the owner Hazel was friendly and welcoming, and knew parts of Liverpool so we hit it off straight away. Room was cosy and plenty of wardrobe space ( not that we required it for one nights stay). Had a great nights sleep as the The bed was so comfortable, and those pillows lol! Only thing that bothered me was only one plug socket to use as the other was behind the dresser and not accessible but that's just me being picky bec I was doing my hair and wanted to charge my phone at same time but couldn't. (room number 18 for future ref ). James on the bar was lovely and friendly and chatted whilst he was busy serving drinks and doing everything else bec it was a Christmas party for council staff that evening, he was up at the crack of dawn next day still with a friendly smile to serve us our wonderful breakfast. May not be suitable for those who have mobility problems as a few steps and stairs to climb! Would definitely go back again.

Room Tip: Room 18 has one plug socket..so may be an idea if staying longer to take double adapter
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crosby8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife
Level 4 Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 2, 2012

It is a year since I last stayed at the Holgate Hill Hotel. I was in a party of 12 for a military reunion this is the 2nd time we have used this hotel. If you are looking for modern premises with electronic room keys, vending machines in the corridors and templated rooms then this is not the place for you - you need to spend a bit more and head for one of the big chain hotels.

If you are looking for good old fashioned service then this may be the place for you. The Hotel is situated. a short walk from the City Centre, it sits back from the road and has a small car park. The hotel is housed in a mature property. The bar and dining room are very pleasantly furnished in a traditional style. The room I was in was clean, well appointed and comfortable, the decor was showing signs of age though the bathroom looked as if it had been recently upgraded.

The Staff from the owner down were very helpful and attentive. We had a group dinner in the hotel, the menu we were given was reasonably varied the food itself was of good quality was well presented and we received good service throughout the dinner. Breakfast the following morning was served by the owner herself - pretty standard but good British cooked breakfast but with a good selection of cereals, fruit etc for those who wanted it.

I suppose you could describe the hotel as old fashioned - it certainly is - but that for me is the strength of the place and why my friends and I returned again this year. Opulent luxury is not on offer some of the decor needs attention but old fashioned service, reasonable rates, reasonable rooms and good food is. May not suit all but would not hesitate to stay again and likely will.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HMFC74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
1 review
Reviewed November 10, 2012

after reading previous reviews of the hotel we were scared to eat all the butter at breakfast ,but needn't have worried the owner was really friendly and helpfull as were all the staff, it's a great location easy to find 10min walk into town would recomend it to anyone

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com

Helpful?
Thank paul l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level 5 Contributor
66 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 21, 2012

Arrived Saturday just after 12 and room was ready .Staff very jolical and friendly and helpful and first impressions of room after reading the reviews is that dont always look at the negative.The room was spotless and as I had to find a plug socket I looked behind dressing table and found one but to my suprise it was spotless and clean even where people don't normally look so another plus .The heating was spot on as was the bathroom and facilities .
Breakfast- Spot on - presentation great and not swimming in grease and was hot and the selection of breakfast was excellent as was the service . Its a definate return

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
224 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed September 25, 2012 via mobile

It's difficult to know where to start with this place. It is tatty, dated and the rooms are stupidly small. The evening food is dire. Even poached egg on toast (at £5 was poor).
There are many more places within a few yards that seem to be better.
Please think twice before staying here!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank B11boss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these York hotels

Wakefield, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 25, 2012

Fab hotel, staff really friendly, great breakfast with plenty of choice, and really hot when it arrived Room was really big and very clean, well looked after. Would stay again. Great to have free parking on site as well

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharkbait85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holgate Hill Hotel

Property: Holgate Hill Hotel
Address: 124 Holgate Road, York YO24 4BB, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #43 of 47 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holgate Hill Hotel 3*
Number of rooms: 33
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Also Known As:
Holgate Hill York

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