We found it difficult to find the hotel initially as the sign was quite faded and hidden. The lady on reception was lovely and was incredibly helpful with regards to info on where to visit/eat etc. we were told, however, that the hotel was hosting Christmas parties over our stay. It meant that we were unable to use the pretty residents lounge as it was right next to the party room.
The room was small, quite dated and overlooked the side road. It was very clean however and there was a bathtub as well as shower available. the tea facilities were very good and varied with plenty of milk and sugar.
The breakfast was rather mixed. The first day everything went smoothly and the cooked items were quite good. There was also a good selection of cereals. The second day, however, was entirely different. The breakfast period at the weekend is 8 until 10 (or so we were informed). We arrived at 9.25 to see all of the breakfast items stacked on the bar ready to be cleared away. We were not asked to sit down, despite there being a young lad behind the bar and a girl clearing tables. In fact we were totally ignored. Eventually we sat at the closest table, as all were in the same state anyway- stained covers, crumbs everywhere and no cutlery or cups. We waited for a good 5 mins before being asked if we wanted hot drinks, which came without cups and lumps in the hot choc. I ordered eggs, sausages and toast. Well, eggs, a mouldy looking thin sausage and soggy bread.
Overall I probably wouldn't stay again. The two ladies on reception were really lovely, the room was clean and comfortable.... But for the money we paid we could have stayed somewhere in the city walls (it was about 30 mins walk to the minster) and had a good hearty brekky. I would not have been happy if I had paid the full asking price.
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- Also Known As:
- Holgate Hill York