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The Queens Hotel
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Reviews (1,792)
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All reviewsriver viewcar parkexcellent locationbuffet breakfastgood sizecentral locationsecure parkingper dayroom was largebiscuitswould stay againbeanswithin easy walking distanceshort breakfull englishlovely roomtea and coffee
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1,027 - 1,032 of 1,793 reviews
Reviewed January 25, 2014

Stayed 2 nights at the Queen's. I seriously didn't expect such value for money. Wonderful clean comfortable room overlooking the Ouse. Very impressed with the room, food and hotel. Excellent position for the town. Will be back Thank you

Room Tip: ask for the sea view!
  • Stayed: January 2014, traveled as a couple
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1  Thank podrache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2014

Stayed 2 nights and was once again impressed by the friendly, helpful staff and general cleanliness. Really good size double room, comfortable bed and clean bathroom facilities. Excellent buffet breakfast, well cooked with plenty of choice. Quite a few other guests complimented the staff while we were enjoying the plentiful food. Great location for exploring York. You do need to book the hotel car park separately but this is well worth doing. Care if there is a flood risk as this can include the car park! Can't understand others moaning on this as there are warnings on the website, at the car park, and by hotel staff who take a tel number so they can make contact if flooding is a real concern. We've stayed here previously and have already booked another return.

  • Stayed: January 2014, traveled with family
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2  Thank MarilynK631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2014 via mobile

Stayed for 4 nights and was very impressed with the quality of everything. The room was really nice, a good size and very clean. The food was good especially the breakfast which was a help yourself buffet, one night was carvery night where the quantity of meat was huge and excellent. The staff were helpful at all times and couldn't do enough for us.
We will definitely come back as there is so much to see in and around York which we couldn't see in such a short time.
Well done to you all at the Queens.

Stayed: January 2014, traveled as a couple
3  Thank Mcjeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2014

Just returned from staying 4 nights at the Queens, It was an organised coach trip so I was apprehensive about the star rating.















Just returned from staying at this hotel for 4 nights. It as an organized coach trip
so I was apprehensive because of the star rating. I had an excellent room overlooking the
river. The bathroom and bedroom were exceptionally clean. The food was really good, great value for money, and the staff couldn't have been more helpful. I will certainly be returning
if not on a coach trip under my own steam. You have a great team there with you Kim. Many thanks for making my stay so enjoyable.

Room Tip: try and have a room overlooking the river.
  • Stayed: January 2014, traveled with family
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Thank rosemarie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

I booked this hotel specifically because of their private car-park, since I had valuable and heavy equipment which I did not want to have to remove from the car overnight after an exhausting day. (I don't know why they didn't point out that their car-park flooded when I booked, they DID leave a message the day I was working up there but it was far too late for me to change anything by then.)
The evening I turned up they were unsympathetic that I had to drag everything out of my car, into a lift and up a staircase into my room (4 journeys). They then gave me a 'ticket' for a city car-park, which didnt work in the machine and most definitely did NOT give me the discount that they promised, so I ended up paying £17.80 for overnight parking. They blamed NCP, who in turn blamed THEM for handing out worthless tickets! The manageress of the hotel had the bearing of a battleship ready for war, the shields were up and the guns were loaded. No allowances at all were made for the fact that I didn't get what I booked, (hotel with parking space) or at the price I booked it (around £60- actually ended up costing me around £80 with the parking). The manageress actually uttered the words 'well you shouldn't book a hotel by a river when its raining!!' Absolutely appalling attitude, whilst I realise it's not their fault the river flooded, they handled what must be a common occurrence REALLY BADLY, and made me as a guest, feel like a bloody nuisance! DO NOT rely on being able to park here!

  • Stayed: January 2014, traveled on business
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Thank cornwallharpcentre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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