The hotel is in a gret location, very central. Car parking is extra and has to be pre-booked due to only a small amount of spaces available. The car park is very secure and is operated by a shutter. We had a riverview room which was lovely, spacious, lovely view and very comfortable. Free wifi is a nice bonus. Breakfast was pretty good, fried/poached eggs cooked to order. My only criticism is that the we didnt find the reception staff particularly friendly. They were not particularly forthcoming with information on check in other than 'your room is one the second floor'. No information given regarding restaurant times/location, checking out time, car park exit. There was a member of staff who was coming out of the car park after having to move her car as she was blocking someone in, so we asked about the shutters and whether they were automatic as we had seen some prople press a buzzer, she looked at us like we were aliens and answered very abruptly. Pity because other than the miserable staff I found the hotel great in other aspects.
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- Also Known As:
- Queens Hotel York