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“Pleasant B&B”
Review of Carlton House

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Carlton House
Ranked #7 of 194 York B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 24, 2014

We found the room clean and comfy, the food was very well cooked and the Hotel well situated for its close proximity to the City's attractions and amenities. The room was serviced efficiently each day and the waitress who served us our breakfast was attentive and friendly.

Room Tip: Ask for a room to the rear of the property if wishing to avoid noise from the street and there is no...
  • Stayed: June 2014, traveled as a couple
    • Value
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Thank Rose K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 24, 2014 via mobile

We would like to thank Mark, Melanie and all their staff for their warm and friendly welcome. The local restaurants recommended where superb and the tourist tips came in very handy. The 2 rooms we had were a good size and very clean and comfortable. We wanted for nothing at breakfast. A big thank you for attending to our washing. Saved us from spending valued sight seeing time sitting in the laundry. I will be recommending York and Carlton House to all my friends going to the UK for holidays.

Stayed: June 2014, traveled with friends
Thank kez247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 9, 2014

I am delighted that you have enjoyed your stay with us. Thank you for your recommendation and all of your compliments.

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Reviewed June 23, 2014

We've stayed at Carlton House a couple of times now, it is a great place to stay as it is so close to the city centre. The staff can't do enough for you and Mark and Melanie went out of their way to help us out with our parking! Breakfast is great too, and the bedrooms are lovely. We will definitely be back in the future, well worth every penny.

Room Tip: The rooms at the front of the hotel are quite noisy as they are adjacent to a main road, but that is...
  • Stayed: June 2014, traveled with family
    • Value
    • Location
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Thank projector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 9, 2014

Thank you for your kind compliments, I am pleased you enjoyed your return visit to us and hope to see you again sometime soon

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Reviewed June 23, 2014

We are a middle-aged couple who wanted a comfortable base for 5 nights while visiting York for the first time. Carlton House was great as it was only a 10/15 minute walk into the city centre and all the historical sites/tourist attractions but when you returned at night it was a peaceful haven. Our room (no 11) was light, with a lovely bay window, spotlessly clean and very comfortable. Breakfasts were super, setting you up for a day's walking or sightseeing with no need for a lunch. Free parking was provided and they have a good car key system where you will never get boxed in if you should need your car that day. So, in short, what's not to like? Would happily recommend to a friend or stay there again.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Maggie123321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 2, 2014

Thank you for taking the time to review Carlton House- I am delighted that you enjoyed your time with us and found our location to your liking.
We look forward to welcoming you back soon.

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Reviewed June 22, 2014 via mobile

We stayed here for one night after researching tonnes of places for good family accommodation. My sister's family and mine booked rooms 1 and 4. Both were decorated to a high standard and were immaculate. Room 1 was slightly noisy at night being road fronted it was perfectly reasonable. Both rooms were spacious and had everything you needed. Breakfast was well done and served as ordered and our children were well catered for. If I had to be really picky my only minor issue would be that there was no side table/lamp beside the double bed. So if kids are in the 2 twins and parents are in the double there are no lights to read with at night once kids asleep. Overall a great stay with lovely hosts. Would happily recommend and stay again.

Stayed: June 2014, traveled with family
Thank CdnBourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 2, 2014

I am pleased we could make your family stay an enjoyable one, thank you for your kind comments and reccomendation.

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Reviewed June 22, 2014

Having stayed at this award winning B & B a few times now, my wife and I always find it a pleasurable experience staying with Mark & Melanie.
The accommodation is excellent and having stay in a few different rooms now they are all of excellent quality, they are clean and well equipped.
The breakfast is more than adequate for a busy day ahead.
We can't wait for our next stay there.

Room Tip: Book early to avoid disappointment
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barcelona-31259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 15, 2014

Thank you Steve, as a regular visitor to Carlton House and York, we really apreciate your feedback. Glad you boyed enjoyer your return stay and look forward to seeing you again sometime soon.

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Reviewed June 20, 2014

Having run a small 5 star B&B for 10 years we find it very interesting to experience being 'the other side of the fence' and one can be very critical at times.
Carlton House has 13 rooms and is more like a small hotel but with a personal touch and run by a lovely couple Mark & Mel. Its easy to run a small B&B like we had but 13 rooms is a mammoth task yet they seem to have it under control and running like clockwork.
From check-in to check-out, reccomends for restaurants to the eggs at breakfast everything was to perfection.
From location, room, decor, hosts and there staff we couldnt have asked for more.
It was lovely to meet and reminisce with you, look forward to a return visit.

My advice to you, you've got some fab reviews, don't let the 1% of habitual moaners grind you down, you're doing a fantastic job.
My advice to guests, there are stairs here its a Georgian townhouse (listed building I guess) book somewhere else without character and a lift but dont stay then whinge on here about it, they have enough to do running this B&B without having to pacify stairs phobics.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PeterSch11s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded July 15, 2014

Thank you for taking the time to write this very kind review, its fantastic to read you both enjoyed your stay and our B&B met with your expectations.
We both giggled at your 'advice to guests' we are a period property and don't cover up the fact that we do obviously have stairs, all we ask is that if you struggle with stairs mention it at the time of booking and we will try and allocate you a low floor.
It was great to meet you and look forward to welcoming you back very soon.

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Additional Information about Carlton House

Address: 134 The Mount, York YO24 1AS, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #7 of 194 B&Bs / Inns in York
Price Range: $111 - $167 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Winner of Visit York Tourism Awards for Excellence 2008 & 2014 Guest House of the Year. Finalist 2010, 2011, 2012 and 2013. Carlton House is a lovingly restored 1830s Georgian Townhouse combining original features with modern amenities creating an elegant yet contemporary feel. Situated on the tree lined Mount gateway to the historic City of York. Enjoy an English breakfast made with locally sourced produce after your peacefull nights sleep.. ... more   less 
Also Known As:
Carlton House Hotel York

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