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“Fantastic stay!”
Review of Carlton House

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Carlton House
Ranked #7 of 195 York B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 19, 2013

Fantastic stay at Carlton House in York! All staff were so friendly and welcoming. The room was lovely, spotless and warm on arrival. We found the location brilliant especially as we could leave our car for free and wander into the centre of York very easily. Thank you to the staff we will be back.

  • Stayed: February 2013
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Thank OConnorfeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 19, 2013

My partner and I stayed at the bnb during a short trip to York. We do not have anything negative to say about this bnb as it was fantasic. Greeted by a very friendly lady on reception, rooms very well decorated/ put together and very clean! Lovely breakfast and great location, would def recommend and will be re-visting for sure!

  • Stayed: February 2013
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Thank lisaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

The Charlton is a lovely warm friendly B & B. Quiet location but less than 10 minutes walk to the centre. Room clean with lovely white cotton sheets and towels. Nice touch having water in the room. Breakfast good. Will definitely come back

  • Stayed: February 2013, traveled with friends
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Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded February 16, 2013

Thank you for your lovely review and for 'Liking' our Facebook page.
Look forward to seeing you again later in the year.

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Reviewed February 6, 2013

We had a family room and it was very spacious and well furnished. Lovely breakfast and veggie sausages. My nephews enjoyed playing the piano in the guest lounge.
Car Park is a bit tricky car shuffling etc. but they did have one.

  • Stayed: February 2013, traveled with family
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Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

We have stopped in York a couple of times before and this was by far the best place we have stayed in. We booked through the ‘Special Offer’ link on here and found the rate was £20 a night less and showed more availability than the Laterooms site.
The staff and owners were friendly and most obliging and gave recommendations where to eat and were happy to spend time with you.
The rooms were large, clean and well appointed and the breakfast was lovely with a few extra special touches. They have a fab Facebook page.
We thoroughly enjoyed our midweek stay in York & have already recommended this lovely B&B to friends.

Room Tip: Book direct and not through an agency.
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  • Stayed: January 2013, traveled as a couple
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Thank DanielHen455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

A beautiful b+b situated within close proximity of the city centre. The staff were second to none and a real credit to the b+b. The breakfast was lovely and faultless. However the negatives we found within our stay were that within our room there were damp issues, in addition the shower room was like a freezer having no heating and just as frosty was the owner/manager who never made us feel very welcome or comfortable within our stay. My recomendations would be to sort the bedroom issues out and then learn some people skills. p.s and never let go of the excellent staff you have as they really look after your guests.

  • Stayed: January 2013
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1  Thank tasker06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonHouseYork, Owner at Carlton House, responded to this reviewResponded February 7, 2013

Thank you bringing it to our attention regarding your cold showeroom, we don't usually have any problem with cold however the weekend you stayed was the first snow of the year and the sleet/snow hit the building front and blew through the extractor vent, to alliviate this problem in future we will have a heated towel rail fitted, please accept our sincere apologies.
The damp problem (blown cornice) was the result of leaves blocking the lead valley above the bay, this had been cleared and as soon as the plaster has fully dried out it can be sealed and re-painted (a very minor issue but apologies again).
As regards your comment about a frosty owner/manager we were away that weekend, the three staff we have working for us have been hand picked and trained by ourselves. They checked you in, reccomended restaurants to eat, cooked and served you breakfast and conversed with you at various times over the weekend, they are lovely, genuine, pleasant girls, very chatty they make everyone welcome at Carlton House ( as im sure they did with you, I am assuming youre the 'camp' guy they spent 20 minutes showing around different rooms prior to his check-out on the Sunday morning).
So we won't be taking note of your reccomendations on 'people skills' thank you very much.

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Reviewed January 24, 2013

Spent 2 nights here whilst travelling around England in winter. It was very warm inside and the soundproofing was brilliant - we had a front room facing the busy road into town but didn't hear a sound. The bathroom was small but new, the bedroom was large. The lounge room with its bay window was cosy and a very nice place to use the free wi-fi. There was a computer in the foyer for guests to use but it worked too slowly for Facebook.There was free on-site parking behind the hotel, it's a flat walk to town with the choice of multiple places to eat and a free map was available from reception. The breakfast room was attractive and the breakfast was excellent (especially the scrambled eggs with smoked salmon).

  • Stayed: January 2013, traveled with family
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Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton House

Address: 134 The Mount, York YO24 1AS, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #7 of 195 B&Bs / Inns in York
Price Range: $110 - $141 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Winner of Visit York Tourism Awards for Excellence 2008 & 2014 Guest House of the Year. Finalist 2010, 2011, 2012 and 2013. Carlton House is a lovingly restored 1830s Georgian Townhouse combining original features with modern amenities creating an elegant yet contemporary feel. Situated on the tree lined Mount gateway to the historic City of York. Enjoy an English breakfast made with locally sourced produce after your peacefull nights sleep.. ... more   less 
Also Known As:
Carlton House Hotel York

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