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“A wonderful hotel with everything you could need.”

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Mount Royale Hotel & Spa
Ranked #4 of 47 Hotels in York
Certificate of Excellence
Reviewed April 30, 2009

Just returned from a 3 night mini birthday break and can highly recommend this hotel to anyone. We received a free upgrade to a garden suite room which was very comfortable with a fabulous empress!! size bed, lovely garden views and very peaceful at the back of the hotel. Breakfast best we have had in a hotel and we have tried lots!. Excellent location for walking to town and the staff were very pleasant and helpful. Cant fault it in any way. Sue

  • Stayed: April 2009, traveled as a couple
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Thank WelshBorderSusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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866 - 872 of 938 reviews

Reviewed April 16, 2009

We stayed at the Mount Royale for two nights over the Easter weekend whilst visiting York. The hotel was easy to find and had adequate parking. When we were shown up to our room, we were pleased to discover that it is was large, quirky and utterly charming. Whilst other classical buildings may be faded and ill-equipped, the Mount Royale has been lavishly maintained and can boast modern accessories.

There were many little touches around the room that showed the thoughtfulness of the staff and owners - being Easter, we had a little punnet of creme eggs and the cupboard had not only an iron, ironing board and hairdryer but an umbrella too.

The first night, we ate at the adjoining One19 restaurant. As we dined before seven, we had the place (and attentive staff) to ourselves. We took advantage of their promotional offer and enjoyed a two course meal for £10 per person. The cuisine was excellent, as was the selection and service at breakfast the next morning.

The only gripes we'd have were that the hotel room was too hot and that the ceiling in the shower was rather low, which led to me hitting my arms on the artex-ed ceiling.

The hotel is replete with charisma and eccentricity, from the snug bar to the appealing garden rooms which encompass the outdoor pool and sauna. The hotel's website really doesn't capture the enticing feel of this sublime hideaway.

  • Stayed: April 2009, traveled as a couple
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1  Thank chrisalis-on-tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2009

Stayed a couple of days here. Generally what I had expected. Rooms were clean and pleasant and were generally modern. The garden suits are large and very quiet - front hotel rooms are noisy (5 and 3 from experience) Extremely hot in the bedrooms. Turned off all the heating, opened windows (noise in) but still very hot! Outside temp 15 -16 degC. Restaurant adjacent is nothing to write home about - not great really. Breakfast was excellent - as was the waiter/ess. Nothing too much trouble for them.
Garden a real oasis! Overall a good, walkable location to town and would recommend.

  • Stayed: March 2009, traveled with family
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1  Thank Gwelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2009

In choosing the Mount Royale we were infuenced by the good reviews and certainly not disappointed. The hotel is in a quiet location and whilst around 10 minutes walk from the City, is easy to get to and has the benefit of free parking. We found all of the staff incredibly friendly and welcoming and the quality of service would grace many four star hotels. The room was much larger than many hotels I've stayed in and very comfortable. The facilities were excellent - the restaurant and bar are well worth a visit as is the garden which even on a cold spring day is delightful (and if we'd have had time we'd have tried the sauna). Whilst from some reviews it seems the layout and decor don't suit everyone's tastes we loved the eclectic homely charm. The breakfasts (range and quality) are the best I've had in a UK hotel and if you're going you must try the Eggs Benedict!
Great service and value for money - we'll certainly stay again.

  • Stayed: March 2009, traveled as a couple
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3  Thank TandM26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2009

It's bizarre that this hotel gets so many glowing reviews; certainly fooled us into booking. A dull hotel that seems to have remained in the 1970s, but in a nice way. The rooms are clean, beds comfortable, but decor is mind-numbingly dull - it's more 'bric-a-brac' than 'antique' and not done with any eye for decor. Nice garden even in mid-winter. Restaurant is OK, service is friendly but haphazard - some good ingredients, espec the meats, but wasted by very clumsy cooking. Our stay ruined (and cut short) by appalling naff wedding disco that shook our room. The tatty 'garden marquee' set-up for functions is really nasty looking and drags down a half-decent hotel. Overall, not a bad hotel but simply no way near to justifying its prices, especially with a Du Vin 100 yds away and 30 years ahead of this place for style, quality and atmosphere.

  • Stayed: November 2008, traveled with family
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3  Thank JonAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2009

Experienced travellers judge a hotel on first impressions as well as the service received and attitude of staff. Sadly, it fails on a number of counts. Immediate impressions are that the premises are clean but dreary and dated. The lady on reception was indifferent and warned us that if we didn’t want to wait too long for breakfast, we would have to ‘get down early’!! We were shown to our room which reflected the general drabness of the establishment.
Rooms at the head of the reception staircase suffer from the noise of incessant ‘piped music’ until midnight, the clatter of pots, pans & bottles from the No 19 restaurant below and noise from late night revellers in the bar, that disturbed sleep until about 0130 hours and which only quietened after complaints to the night manager.
On the positive side, the No 19 restaurant offers good, well cooked food and breakfasts are excellent, served by friendly staff. Beds are comfortable & rooms clean.
Sadly, the hotel does not live up to the professional, high quality image of its website. The management, who were apologetic about the noise problems, did offer a return stay, at a favourable rate. Overall, a disappointing experience.

  • Stayed: March 2009, traveled as a couple
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4  Thank TandJLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2009

We found this after searching Trip Advisor.
The hotel is an easy walk into the centre of York.
We had room 19 at the top of the hotel, looking out into the garden. Big bed, big shower, very comfortable and very clean.
We ate in the restaurant and had a great meal, good service too.
You had the feeling of being looked after in this hotel, but left in peace too which is great.
Good breakfast, lots of choice if you don't want a fry! And decent size cereal boxes!
I would definately stay again whilst down in York.

  • Stayed: March 2009, traveled as a couple
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1  Thank OonsP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mount Royale Hotel & Spa

Address: 117/119 The Mount, York YO24 1GU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in York
#8 Romantic Hotel in York
Price Range: $118 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royale Hotel & Spa 3*
Number of rooms: 24
Official Description (provided by the hotel):
A grade two listed William IV building with mature old English garden housing the heated swimming pool (open May to September). Sauna, steam room & hot tub (open all year). ... more   less 
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Also Known As:
Mount Royale York
Hotel Mount Royale York

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