Our journey from King Cross to York was excellent, our seats were reserved, there was a buffet car for drinks and eats and although the train was very full it could not have been better. When we got off our train and looked around for the exit, everyone was crossing over the track via the stairs, however, we could not manage the stairs, especially with luggage. We eventually found a lift, but there was no signs on how to reach the exit. Eventually we asked some people and discovered we needed to take the lift down, walk along the underpass and then take another lift up to the surface. The Station was very good with everything a traveller needs for their journey, but please could there be some signs to help visitors to York Station to find their way out.
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