We had read the mixed reviews of this hotel prior to booking, but decided its perfect location would suit us; and it did. The spa bath was great,( but we couldn't get the shower to be anything but boiling hot, ) the room was decent size and generally clean (but the layer of dust on the wall above bed we noticed as we woke in morning kinda spoilt that impression) the breakfast was good value for money...though we did chuckle at half a slice of black pudding. Every positive had a contradiction.
It was peaceful and quiet and even though there were a couple of stag and hen groups staying at the hotel we did not hear them. The hotel is very accommodating on leaving luggage prior/after checking in/out...an advantage to us due to our train times.
As with other reviewers it was the staff which slightly let the place down, and I can understand why there have been mixed reviews in this area; I have to say from the moment we arrived to the moment we left the staff attitude swung between 'couldn't be more helpful' and 'couldn't be bothered'; My partner and I found it amusing more than annoying; even at the cheapest of B&B's the receptionist has asked if we enjoyed our stay or other such pleasantries as we left...not at Yorvik Hotel. It is a little thing I know, but often the little things is what makes you want to come back to a place. If our check out had been friendlier we probably would have been inclined to mention the couple of things about the room; but the abruptness just made us want to leave.
We have discussed if we would stay there again, does the location outweigh the negatives and we decided no.
- Official Description (provided by the hotel):
- The Jorvik Hotel is situated right in the heart of the historic city of York. The hotel overlooks the gateway to the Museum gardens; the 11th-century church of St Olafs and the remains of St Mary’s Abbey. The main shopping area of York is less than five minutes walk away and the peaceful river Ouse runs majestically by at the end of the street. The Jorvik dates back to the 1750s and has 26 en-suite bedrooms. ... more less
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- Also Known As:
- Jorvik Hotel York