We stayed October 2011 and had two double rooms-by coincidence the two shown in the photos. The rooms themselves were fine, nice bathrooms and old period fireplaces. The beds were not the comfiest but fine.
The big problem with this place is the noise-we fully expected some noise as it was a pub and on a main road. On Friday night the music was really loud and was still blaring out at 1.30am, despite the pub closing at 12am, and it was particularly bad in the front room (the one with the nice bath in the photo) but still very audible in the back bedroom too. In addition the owners dog sat and barked constantly (midnight to 1am) at the door, outside the guest rooms, up to the owners accommodation on the top level.
At 1.30am we went down to ask them to turn the music down, which they did. Saturday morning we mentioned the dog and the noise to the lady who owned it;she had a very blasé attitude and said "well you did book one of the front rooms"-there is no mention of this on the website, and the back rooms are next to a staircase that was very noisy with a door that kept banging shut as the owners went up and down.
Saturday night we hoped things would improve, but the music was again still playing at 1.30am. We went down again and there were n guests in, it was just the owner playing his music. he turned it down slightly but not off, and continued to pay it until 2.10am. The dog was better as they kept it downstairs with them.
In the morning we went down to breakfast and there were two other couples (this pace only had 5 rooms so that is four rooms worth of people) and before we said anything, the others asked if we had heard the music and said that they were really annoyed)
We mentioned these problems to the lady on breakfast duty and asked to speak to the owners -she was not prepared to come down and talk t us, despite being awake and upstairs in the same building, which seemed indicative of her attitude to the b+ b customers. We did get a discount but she didn't seem to care less.
It is a real shame as you can see from previous reviews that people have enjoyed their time their under the previous owners but the new owners will struggle if they continue like this.
One final example of attitude: the stairs up to the guest bedrooms has a locked door. This was constantly left unlocked, or unlocked after we had locked it, yet it was next to the back entrance to the pub, which anyone could walk into and which had been propped open. I queried this and was told "it was always kept open".
We would not return which is a real shame-great location, decent rooms, decent price, the noise from the being on a main road was fine, but shocking noise levels from music and owners who don't give a stuff about the B+B side of the business. We often stay in pubs, and fully expect that music might go on until midnight, but not 2am with no customers left in pub! Disappointing.
We came away to relax and have come back knackered after 5 hours sleep (doors banging as people starting going up and down stairs at 7.30am-not a problem normally but not great after music until 2am!)
- Official Description (provided by the hotel):
- Our traditional 17th-century pub and B&B is situated in the historic city of York. Just a stone's throw from the Micklegate Bar, we are in an ideal location for York City Centre. Our delightful and cosy pub and B&B is full of all the character you would expect from an old English establishment! We serve fabulous real ales, fine wines and spirits. 4 en-suite room and 1 Bedroom with private bathroom are also available. A warm welcome from all the team at The Bay Horse awaits you! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline and Booking.com so you can book your The Bay Horse Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Bay Horse Hotel York