We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent all round,will stay there again”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn York North Hotel
Ranked #18 of 46 Hotels in York
Certificate of Excellence
Caerphilly, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“excellent all round,will stay there again”
Reviewed September 20, 2010

Travelled to York on a Friday night ,arrived at 1800 to book in. I was quite shocked that the recepitionist questioned my childrens ages directly to the them as if she didnt believe what I had told her on the booking form, 13 & 15. She then got the bill wrong to the sum of over £70 and was adament that the price she told me was right . After alot of checking and searching she found the right price that I was originally quoted.
After that, the weekend went without anymore drama and we all quite enjoyed our stay.The room was clean and the beds were great. The Dormouse pub next door was very handy and the food and drink were very good. The eat all you like breakfast was the best, no faults at all.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waltypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

887 reviews from our community

Traveler rating
    466
    302
    85
    22
    12
See reviews for
269
408
15
67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Chester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2010

My teenage daughter and myself arrived at the hotel feeling very tired after a long, long journey. We arrived just after the check in time of 2pm. We were told that our room wasn't ready but would be in half an hour. This didn't pose a big problem so we went to the pub next door for something to eat. We got back 45 minutes later and were told the room was still not ready but would be in 10 minutes. We sat in reception dropping to sleep for another 30 minutes. I then asked if there was any sign of the room being ready but told it wasn't and that they would put us in a different room. I have never been so glad to fall into bed as i was that day.
There was a lovely lady on reception next day, couldn't do enough for us.We did find all the other staff very friendly and helpful too.
The only gripe about the room is that it was too hot and stuffy. The window only opened about 2 inches. There was a portable air conditioner in the room but did'nt make a scrap of difference when it was on.
The location of the hotel is very handy for the park and ride that is opposite and cheap to travel the short distance into York.
Overall we had a great stay at this hotel and look forward to going again.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stewit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn York North Hotel, responded to this review, September 9, 2010
Thank you for your review. At Premier Inn our main objective remains to give our guests the highest level of service. We are very sorry that you room was not ready for you on arrival your comments will be followed with the Management Team at our York Clifton hotel. Thank you for your feedback regarding our team members they will be delighted to receive your comments. We do look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telford
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 2, 2010

The Hotel is in a good location for York and we found all the staff very polite and helpful.... unfortunately we had money taken from our room on our second day there, luckily for us it was only a few pounds, but it did put a damper on the rest of our stay. We reported it to the Manager who said there would be a full investigation amongst the staff and we were also recompensed with a nights stay refunded. Although this was a fair way of getting round the problem we still felt very uneasy about the safety of items in our room for the rest of our stay.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linny5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 2, 2010

A group of us from Manchester and Yorkshire booked this hotel for our best friend's son's wedding in nearby York. From the start of our weekend nothing was too much trouble for the brillant staff, from sorting out suitable rooms for the older members of our group, to booking us a dinner table at the lovely little pub next door. (The Dormouse)
Some of our group arrived on the day of the wedding, and again there rooms were cleaned first so they could get changed on arrival., and iron and ironing board loaned to them. All done with no fuss at all.
Breakfast was served fresh,and with plenty of staff, on hand, who were always asking if we were all ok.
The Inn is in a great place for the nearby Monks Shopping Centre, and York itself.
The hotel made the wedding and we will return in the future

  • Stayed May 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinkle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 17, 2010

Had a panic on arrival because at my previous experience with a Premier Inn we paid online so it was a shock to find out that the room hadn't actually been paid for when we got there!! I had used my Mum's card so obviously never noticed the cash going out of the account and as we are a young couple - both 20 years old - it would have been hard to scrape together the £144.20 for 2 nights seeing as that was pretty much all our spending money!!

The receptionist Emma was extremely kind to us (I have registered to tripadvisor today just to write this review about her so that management hopefully see it lol) she made sure we could use my Mum's card as planned, spoke with my Mum on the phone about the problem and got it all sorted by email confirmation because she said she "didn't want to ruin our trip to York" - so lovely!!

We were very happy with the size of the room and the bathroom - both were very clean. The hotel is in a great location away from the road so there wasn't any problem with traffic noise. It was about a 10min drive to everywhere we wanted to go really and the car park is very safe and secure. The pub next door is a pub/restaurant style and very family friendly so there wasn't any issues with drunken people shouting outside at night or anything, it was a very enjoyable stay!

All the other staff we came across were very pleasant as well from Friday 9th April-Sunday 11th. Both nights we came in past 11pm so had to be let in by the receptionist and both times they were very friendly and let us in with no problems. Great service!

I'm sure we will be returning to York at some point in the future and this will definitely be our choice of hotel!

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lou1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn York North Hotel, responded to this review, May 20, 2010
Thank you for your review, we are delighted that you had an enjoyable stay in our York Clifton hotel. As you noted we are in a great location, with easy access to many surrounding attractions. We do apologise for any confusion you experienced on arrival. During the booking process a credit/debit card number is required to secure the booking, however payment is due on arrival at the hotel. Should the booking be made using a card of a 3rd party who also wish to pay with this card but are not one of the guest staying the hotel would require a fax authorisation to confirm the payment can be taken. Thanks for your feedback regarding our team members especially our receptionist Emma, please be assured your comments have been noted and will be followed up by the management team at our hotel. Thank you again for your review and we hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2010

We have just got back after a 2 night stay in this hotel. We were greeted by a friendly and helpful receptionist, and found all the staff to be the same over the 2 days. The family room was spotless and very modern, the beds were extremely comfortable too. The only complaint we had was that our room was situated over the laundry room, hence the droan of a tumble dryer all night! But this didn`t cause a major problem as we all slept well. Breakfast is served "in house" and fine, the pub next door "the Dormouse" is fab - great pub food and very friendly. Due to the hotels position, its a bit far out to walk, but on a main route into York and the "park and ride" bus stops on the main road outside for an easy pick up and drop off.
A must to visit in York is the Yorkcastle Museum - great value, Jorvik centre bit of a disappointment!

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duckie-Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn York North Hotel, responded to this review, May 11, 2010
We are delighted that your had a good time during you stay with us, and that our helpful team members, clean comfortable rooms, breakfast and restaurant facilities ensured you stay was enjoyable. We appreciate your feedback very much as this enables us to continue to meet the expectations of our guests and give you the best possible service. Thank you so much for your review, we do hope to welcome you back in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
1 review
Reviewed January 29, 2010

we found this little gem after deciding to have a last minute trip away. set in lovley location with the pub opposite. the cleanliness and quality of the rooms were some of the best we have stayed in with premier inn. the service from reception to breakfast was excellent. we will be back!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fivebellys123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn York North Hotel, responded to this review, February 3, 2010
Thank you so much for your review. We are so pleased to know that we are continuing to meet your expectations. At Premier Inn we strive to delivery a high level of customer service in all our establishments, our team members will be delighted to hear that the service given met your expectations.. Your feedback is of paramount importance to us in our endeavour to improve standards and meet all our customers requirements. Once again thank you for taking the time to review you stay and your continued custom we look forward to welcoming you back to Premier Inn in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these York hotels
2.0 mi away
Hotel Indigo York
Hotel Indigo York
#4 of 46 in York
1,198 reviews
1.5 mi away
Mercure York Fairfield Manor Hotel
3.3 mi away
Holiday Inn Express York
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Noir
Hotel Noir
#1 of 2 in Clifton
1,072 reviews
2.0 mi away
The Parisi Hotel
The Parisi Hotel
#1 of 46 in York
606 reviews
1.6 mi away
Park Inn by Radisson York
Show Prices
Show Prices
Show Prices

Been to Premier Inn York North Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn York North Hotel

Property: Premier Inn York North Hotel
Address: Clifton Park Avenue | Shipton Road, York YO30 5PA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in York
#4 Best Value Hotel in York
#5 Romantic Hotel in York
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn York North Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
York North is a small Premier Inn set on the outskirts of York, just 1.5 miles from York Minster. With brilliant Park and Ride facilities and a bus stop opposite which takes you straight into the heart of York City Centre. Adjacent to us is The Dormouse Vintage Inn Pub/Restaurant serving food and drink daily. My team and I are proud of the great feedback we receive. Please contact Premier Inn for any other details. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Premier Inn so you can book your Premier Inn York North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn York North Hotel York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing