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Reviewed August 24, 2014

If you want to be in a premier inn, just a 30 min stroll away from city centre York, then this is the premier inn for you. Tucked away, so private and quiet we were welcomed warmly. The room was a good size, clean and comfortable. The breakfast was good, as usual. The reception staff were helpful for directions and places to go and we're interested in finding out what we did. Great choice if you want to be out of the hustle and bustle.

  • Stayed: May 2014, traveled as a couple
    • Value
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Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2014

Stayed for an extended weekend break to take in the sites of York. The hotel was clean and secure with friendly helpful staff & no noise or fuss. All that and the best breakfast going :). We even managed to walk the 2.5 miles into York which gave us a little needed exercise. Highly recommended.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
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1  Thank Foldyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2014 via mobile

We are regulars with Premier Inn but this hotel was one of my least favourite to stay in. We were given a ground floor room at the back of the hotel.
Bad Points:
1. Cramped room.
2. Broken gate banging against back window.
3. Sewage smell from bathroom sink when running water.
4. Room was next to kitchen so heard banging noises from 6am.

Good Points:
1. Really Friendly & helpful staff
2. Free Parking
3. Not to far from York City Centre
4. Great breakfast & fast service
5. Received refund for 1 night on the Good Night Guarantee.

Overall if it wasn't for the staff I'd have marked it down to a 2, if the room wasn't so expensive in the first place it would have been a 4!

Stayed: August 2014, traveled as a couple
Thank Kendaljim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2014

A lovely branch of Premier Inn. Friendly welcoming staff who actually seemed pleased to see us- not always the case in some hotels! Top quality breakfast and staff to serve it. Clean throughout the hotel. Close to York and local sights.

  • Stayed: August 2014, traveled with family
    • Value
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Thank Gordon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2014

Positive points
Lovely staff
Great location
Good breakfast, although if you order a cooked one be prepared for a wait

Negative points
Room 201 is far too small for a family of four, there was literally no room we could only fit one case on the floor the children left theirs in the car.
The sink smelt awful, didn't seem to have a trap and you could easily drop something straight down it.
First morning all the beds were tidied, even the children's teddies. Second day the large bed was done but the children's beds were just left in a mess.
Worst point is the kitchen extractor fan which makes a terrible noise from before 7am... nightmare. We needed to window open as the room was very warm.
No extractor working in the bathroom so it was like a sauna after a shower.
Booked as a family room ........ but no bath...... even though we had booked in a 5yr old.

Have stayed in lots of Premier Inns but this one, well our room wasn't good. Went to reception to return keys but the guy was on the phone for ages to my children just left the room keys. At over £100 per night I actually felt robbed.

Room Tip: If you are a family or like an open window dont stay in 201 ask for one on the other side.
  • Stayed: August 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Riverdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn York North Hotel, responded to this reviewResponded August 20, 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your review details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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