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All reviewsdormouse pubpark and ridecity centrepub next doorbus stopbus servicequiet locationring roadgood nights sleepa ground floor roomcontinental breakfastfamily roomfree parkingno liftroom was clean and comfortablereception staffan evening meal
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Reviewed August 23, 2014

Stayed for an extended weekend break to take in the sites of York. The hotel was clean and secure with friendly helpful staff & no noise or fuss. All that and the best breakfast going :). We even managed to walk the 2.5 miles into York which gave us a little needed exercise. Highly recommended.

  • Stayed: August 2014, traveled as a couple
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1  Thank Foldyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2014 via mobile

We are regulars with Premier Inn but this hotel was one of my least favourite to stay in. We were given a ground floor room at the back of the hotel.
Bad Points:
1. Cramped room.
2. Broken gate banging against back window.
3. Sewage smell from bathroom sink when running water.
4. Room was next to kitchen so heard banging noises from 6am.

Good Points:
1. Really Friendly & helpful staff
2. Free Parking
3. Not to far from York City Centre
4. Great breakfast & fast service
5. Received refund for 1 night on the Good Night Guarantee.

Overall if it wasn't for the staff I'd have marked it down to a 2, if the room wasn't so expensive in the first place it would have been a 4!

Stayed: August 2014, traveled as a couple
Thank Kendaljim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2014

A lovely branch of Premier Inn. Friendly welcoming staff who actually seemed pleased to see us- not always the case in some hotels! Top quality breakfast and staff to serve it. Clean throughout the hotel. Close to York and local sights.

  • Stayed: August 2014, traveled with family
    • Value
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Thank Gordon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2014

Positive points
Lovely staff
Great location
Good breakfast, although if you order a cooked one be prepared for a wait

Negative points
Room 201 is far too small for a family of four, there was literally no room we could only fit one case on the floor the children left theirs in the car.
The sink smelt awful, didn't seem to have a trap and you could easily drop something straight down it.
First morning all the beds were tidied, even the children's teddies. Second day the large bed was done but the children's beds were just left in a mess.
Worst point is the kitchen extractor fan which makes a terrible noise from before 7am... nightmare. We needed to window open as the room was very warm.
No extractor working in the bathroom so it was like a sauna after a shower.
Booked as a family room ........ but no bath...... even though we had booked in a 5yr old.

Have stayed in lots of Premier Inns but this one, well our room wasn't good. Went to reception to return keys but the guy was on the phone for ages to my children just left the room keys. At over £100 per night I actually felt robbed.

Room Tip: If you are a family or like an open window dont stay in 201 ask for one on the other side.
  • Stayed: August 2014, traveled with family
    • Value
    • Rooms
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Thank Riverdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn York North Hotel, responded to this reviewResponded August 20, 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your review details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

We spent a couple of nights at this Premier Inn, which is situated on the north of the city of York. There is a Park and Ride bus stop on the main road about a five minutes walk from the hotel, which is very convenient if you are visiting the city of York. There is plenty of parking in front of the hotel, so it may be better to choose a room at the back to avoid any noise from residents arriving and leaving. The room was very comfortable, and had an en-suite with a shower and TV. There was no safe, fridge or coffee making facilities. The breakfasts are excellent, with the food being cooked fresh and as you like it! The breakfasts cost extra. Dinner is nor provided, but on the same site is 'The Dormouse', a Vintage Inn owned by Mitchell and Butlers - this is a repro inn made from recycled bricks etc and it is very popular so booking a table during the busy season is a must (the hotel will do this on your arrival). The hotel is an excellent choice if visiting the sights of York.

Room Tip: Choose a room at the back of the hotel to avoid being disturbed by guests arriving and leaving at the hotel and The Dormouse (an adjacent inn).
  • Stayed: August 2014, traveled with family
    • Value
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Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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