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“Good for York on business”

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Best Western York Pavilion Hotel
Ranked #22 of 47 Hotels in York
Certificate of Excellence
Reviewed July 11, 2014

Good bits:
* Well appointed room. Desk and TV well located for using laptop while watching TV
* Conmfortable bed & pillows
* Very clean
* Hot water was hot!
* Good evening food
* Free parking
* Convenient for York
* Free wifi
* Nice guest lounge

Bad bits:
* Rooms on top floor reached by rickety & steep staircase (you may need help with large luggage)
* Breakfast not up to evening meal standardes (why no beans or apple juice on menu?)
* Creaky floorboards
* Wifi on top floor is flaky

Summary:
Had a good evening meal & a good nights sleep. Slightly disappointed with breakfast although in mitigation I did go down at a very busy time and on a day when the hotel was full.

Would stay here again if in the area.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
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Thank Drooper901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 - 712 of 1,303 reviews

Reviewed July 9, 2014

  • Stayed: July 2014, traveled with friends
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Review collected in partnership with Best Western GB
Thank maryl645
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 8, 2014 via mobile

Had a fab time here last Friday for the Wedding of friends. Venue is quite small with some lovely outdoor areas for sunnier days and cosy inside rooms too. Staff and service was above average too. Enjoyed the Wedding Breakfast also. Certainly one to consider. I didn't stay over so cannot comment on the bedrooms.

Stayed: July 2014
Thank Archirep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

Although Best Western branding the York Pavilion exudes its own character. Based on a C17 manor house, it is tastefully decorated but has a slightly irregular layout. Excellent opportunities for relaxation. Staff are outstanding. Bus journey less than ten minutes to centre of York and even less in opposite direction to Designer Outlet! We took a deluxe room on the ground floor. Very comfortable and completely private. Staff were concerned two weddings would disturb us but they were never a problem. Decently priced restaurant menu and good service.
Would definitely recommend for the price, and we would go back.

Room Tip: Just tell them what you want and they will try. There is no swimming pool but I couldn't deselec...
See more room tips
  • Stayed: July 2014, traveled as a couple
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Thank WelshBobcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

We stayed 2 nights in one of the apartments over the road, nice to have a mini kitchen but the bedroom was a little small. Breakfast was awesome, English breakfast included good sausage and black pudding all served on a very hot plate, I also had smoked salmon and scrambled eggs, a generous portion of salmon and beautiful creamy eggs (again on a hot plate) The hotel was clean, and the staff helpful. It's situated close to the city centre and also not too far from the university, another plus is lots of parking something missing in a lot of city centre hotels. The room rate was a fair price for York, £119 B&B booked some months in advance.

Room Tip: apartments are great but across the road which can be a little busy at times
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  • Stayed: June 2014, traveled with family
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Thank DoubleDee59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2014

A shortage of hotel spaces in York due to it being York races weekend, pushed us towards this hotel. I have been put off by previous experiences with Best Western hotels but was pleasantly surprised by this one. The purpose of our visit was to collect our son from the nearby University of York. Located in Fulford, the hotel is in a good position to access the university without going through the city. All the staff were very polite, efficient and helpful. Despite there being two wedding party's in the hotel, our room was very quiet. Room had a four poster bed and good sized bathroom. Everything in the room was very clean although the bathroom was starting to show signs of becoming a little tired. Cooked breakfast was ok but nothing special. Tables were sticky! Parking was a little tight due to two wedding events. However, we were able to park in the car park overnight. Overall pretty good and I would recommend.

Room Tip: Ask for a quiet room
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  • Stayed: June 2014, traveled as a couple
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1  Thank basherbanjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

Just returned from a two night stay to celebrate my parents 50th wedding anniversary . The staff couldn't do enough for us . The hotel was superb , lovely clean comfy rooms and attentive staff . Made a special occasion feel extra special .

  • Stayed: June 2014
    • Value
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1  Thank Shell280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irene C, Owner at Best Western York Pavilion Hotel, responded to this reviewResponded July 17, 2014

Thank you for taking the time to complete a Trip Advisor review following your recent stay

I was delighted to read that you had an enjoyable stay and that the service we provided met with your expectations.

It is always good to have feedback such as yours, it makes it all worthwhile!

I have also passed your comments onto the staff concerned.

Once again, thank you for your comments and I look forward to welcoming you back to the York Pavilion in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western York Pavilion Hotel

Address: 45 Main Street | Fulford, York YO10 4PJ, England (Formerly BEST WESTERN York Pavilion Hotel)
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#10 Family Hotel in York
Price Range: $104 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western York Pavilion Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more   less 
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Also Known As:
Best Western York
York Best Western

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