Lovely hotel. Our room had access to very pleasant outdoor sitting area. Would love to return in the summer when I could take advantage. Room was cold when we first got there but once window closed and heating came on soon warmed up. Would have preferred a bath rather than just a shower but that could just be my peferrence.
Second time I have stayed here and this time I was in the chalet type accommodation across the road (the road could do with a proper crossing). It's a good hotel but slightly administratively shoddy and why are there menus for room service in rooms (those across the road) where it's not available? That said, I would be happy to stay here again.
Had a 2 day break in early October and thoroughly enjoyed our stay. Staff were extremely polite and helpful and the food superb. Used the river walk to town centre on the first occasion but, being pensioners, used the bus thereafter which stops just across the road and is a very frequent service. Would certainly recommend the Hotel to others.
My first visit to The Pavilion was to go to my sons' wedding on the 1st November 2013.
I'm in a wheelchair but still the staff couldn't do enough for me, I felt like a queen even if it was just for the day, but it was fantastic.
unfortunately it was raining on the day so I didn't get to go out into the ground, but from what I saw through the window they looked gorgeous. After that day I'm planning on having my own wedding there, there is no where I would rather be.
The duty manager Daniel was a star, he was there for any tiny reason that my son and his wife could think of. Honestly the tiniest thing was absolutely no problem. He really couldn't do enough for them. I fully recommend The Pavilion to anyone who wants a PERFECT and more importantly PROBLEM FREE wedding. The whole place looked stunning, the staff went out of their way to help, the food was out of this world, the whole day couldn't have been more perfect. I can't thank them enough for making my son's wedding a pleasure to attend. What a perfect day and a perfect backdrop for the wedding photographs.