My Farther And I stopped at this hotell for lunch on the way home from a day in York. The first thing that stuck me as odd were the scruffy bar staff in jeans and tshirt hanging around one member in uniform.
We ordered drinks but we had to wait a long time and nobody offered to bring them outside once they were ready despite the fact my Farther is old and struggles walking. No body cme to take our food order so I went back in and ordered there seemed more confusion with the ordering system on the till.
The lunch took fourty mins to come when it did my steak was over cooked and it was poor cut of meat compounding the problem making it dry and chewy. My chips did not turn up and I had to leave my meal to go in search of them. No body came to ask how the meals were or if would like mor drinks , so off I went for the third time to order more drinks. If it had not have been a long time since my ill farther had been out of lunch I would have made more of a fuss but I did not want to spoil our day out. All in all expected much better service and food was average have eaten better at half the price. We looked at this venue 12 months ago for our wedding very glad we gave it a miss !!
- Official Description (provided by the hotel):
- The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more less
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- Also Known As:
- Best Western York
- York Best Western