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“Helpful”
Review of Ibis York Centre

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Ibis York Centre
Ranked #39 of 47 Hotels in York
Stirling, United Kingdom
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Helpful”
Reviewed December 25, 2013

Due to our train being cancelled due to the weather we found ourselves stranded in York. The staff at this hotel couldn't have been more helpful. Managed to find us a room at a decent price incl breakfast. The room was basic but spotless and breakfast was lovely and fresh. Would stay here again if ever in York.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Leenie0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, January 2, 2014
I am pleased to hear that the team managed to help you our when you were stranded due to the train delays.
Should you wish to book with us again in the future please feel free to contact the hotel directly or visit the ibis website to find the best available rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Service
  • Value
  • Cleanliness
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Hatfield, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 24, 2013

I stayed here for 3 nights in early December on a short break to York. I was impressed with the hotel, for the price. It is only a 5-10 minute walk (depending on how you catch the traffic lights) from the train station and about a 10 minute walk to the city centre - so the location is ideal.

The room itself is what you'd expect from a budget hotel - basic but clean. However, they were generous with the free biscuits and provided a good number of tea bags for the room, which some other hotels skimp on. I also liked the shower, which looked new.

The breakfast was decent and was more than worthwhile with the pay for 2 get the 3rd free deal. There was a wide selection of cooked and continental breakfast items, including black pudding, and easily kept me filled up until mid-afternoon.

I didn't eat there of an evening, but the bar area looked really nice and fresh.

I would definitely return here if I was going to go for another short stay in York.

Room Tip: I had a room at the back of the hotel, away from the main road at the front, and it was nice and qui...
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Owen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, January 2, 2014
I am happy to hear that you enjoyed your recent stay with us.
Our breakfasts do recieve very positive comments and I'm pleased that you also found this to be the case.
Should you wish to stay with us again in the future please feel free to contact the hotel directly in order for one of my team to allocate a quite room in the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 22, 2013

We stayed at IBIS in York just one night. Car park is really small and basically who comes first gets a place. Room was clean, but very dark and very noisy (we had a room with the street view). TV is placed about 1 meter from the bed, but on the left side. You can't even watch it (really don't understand the point why is it there). We were woken up by houskeeper (about 09.30), as she knocked on the door, but before we have a chance to react, she just opened a door and came in! At the same time she dissapeared without a word. We stayed just shocked, I believe they should have a list of rooms which are free and ready to be cleaned!!!We decided to get up and leave, there was really noisy as she was cleaning the rooms around.Hotels is at good location, just walking distance from the York centre. If you are not looking for someting special, this is OK. Average rooms, average service, good location.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ivana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Manager at Ibis York Centre, responded to this review, January 2, 2014
Thank you for your review.
I am dissapointed to hear that you did not have a relaxing stay with us during your recent visit to York.
I have brought your comments to the attention of my Head housekeeper, who will ensure that this situation does not reoccur.
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Travelers are raving about these York hotels

Kingston-upon-Hull, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 19, 2013

We Stayed for three nights from 16th December ,Arrived at hotel lunchtime and had no problem parking in rear car park. Receptionists where polite and helpful during our stay. Our room at the front on the third floor was basic but clean, spacious and the bed comfy.The breakfast had a good variety and backed up by friendly staff. Location of hotel is excellent to sightsee

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darrendeighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, December 19, 2013
Thank you for your kind review of the hotel.
I am pleased to hear that you enjoyed your time with us and would like to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis York Centre

Property: Ibis York Centre
Address: 77 The Mount, York YO24 1BN, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #39 of 47 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Official Description (provided by the hotel):
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

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