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“My experience of IBIS York”
Review of Ibis York Centre

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Ibis York Centre
Ranked #38 of 46 Hotels in York
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1,860 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lancs
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 23, 2013 via mobile

Booked a nights stay with Laterooms.com and we stayed at the Ibis, York, the room was clean except for mould in the shower and a couple of stains on the carpet! Plenty of tea and coffee supplied in the room!
York is a beautiful ancient city, the Minster is wonderful but I object to having to pay £15.00 to go into a church, I thought it was terrible to have to pay so much!
The Shambles were exactly as I expected, closed in and the houses so close together! The only thing that spoilt our visit was the rain, it didn't stop the whole of the time we were there! Oh and also 40p to go to the toilet, daylight robbery, those toilets are by the Market at the back of the Shambles!!! We both walked miles and miles around the streets but it's a beautiful city and worth the visit!

Stayed October 2013, traveled as a couple
Helpful?
3 Thank DivingdivaLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, October 28, 2013
Thank you for your review, we are working hard to make improvements in the hotel.

I am pleased that you enjoyed our beautiful city. Should you visit us agian in the future please feel free to check with the reception team where you will find free toilets in York.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2013

stayed here last October, going back this october very good value hotel staff great. modern hotel.for what you pay you cant fault it. easy access to city centre and only 500 meters from train station.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, October 28, 2013
Thank you for once again choosing to stay with us.

I hope your stay with us will be pleasurable as last year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 17, 2013

The car parking and public areas looked fine when we checked in, but the rooms were very disappointing. I had stains on the sheets and mould in the shower. Recognising it is a budget hotel, not as good as Travelodge or Premier Inn.

Stayed October 2013, traveled on business
Helpful?
2 Thank Depac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, October 28, 2013
Thank you for your comments.

I will pass these comments to my housekeeping department who will carry out a full investigation.

I hope you will choose to saty with us in the future to see improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these York hotels

Wellington, New Zealand
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed October 14, 2013

I stayed here in July 2013. We chose this hotel as it was much cheaper than staying in accomodations within the city walls.

The location of the hotel is not too bad. It's about a 10 minute walk to the city walls and another 10 minutes to the center of the city or York Minster etc..

The room is pretty basic with aa roomy bathroom, clean and fairly quiet. Unfortunately there is no air conditioning which would have been nice as we were travelling at a time when there was a heatwave. Luckily, we managed to open a large window wide to get some ventilation. There was a fan in the room but it really only blew the hot air around the room.

There is a small carpark located behind the building and parking is free. It's basically first in first served, We managed to get a park the 2 days we were there but the parks fill up fast.

Staff were friendly and helpful.

We had breakfast while we were there and it was very basic not much variety and the price was what you'd expect from a hotel.

Good location, and reasonable price, would consider staying here again in York.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiwiTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, October 15, 2013
Thank you for your review.

I am pleased to hear that on the whole you enjoyed your time with us. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Yorkshire
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 11, 2013

I stayed midweek for one night with a friend in a twin room which we booked months in advance. Slightly concerned with the hotel been a 2* however at the price of 38.70 for both of us and having looked at the photos/read reviews we decided to chance it.

The limited free car parking to the rear was good and appeared safe. However we did some research prior to going to look for car parks around the area and several were close and around £7 for 24 hours. It was only by luck that we got a space. I imagine on a weekend it would be difficult.

The staff were friendly and explained everything to us I.e what time the door was locked at and offered us a deal on breakfast which we had not prebooked. We didn't have breakfast during our stay.The door was locked at 2300 hours but you are able to swipe your self back in. The room was clean, basic, quiet. The bed was extremely comfy. We had no problems during our short stay. The hotel is situated about a 15 minute walk from the centre of York.

We would go again and certainly recommend it to others.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-Helen-Eades-, Guest Relations Manager at Ibis York Centre, responded to this review, October 12, 2013
Thank you for your kind review.

I am please to see that you have enjoyed your recent stay with us and that you would recommend it to others.

Please be advised for any future bookings that we guarentee our best rates on our ibis website.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis York Centre

Property: Ibis York Centre
Address: 77 The Mount, York YO24 1BN, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #38 of 46 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Official Description (provided by the hotel):
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

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