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All reviewsclifford's towertwo double bedscar parkexcellent locationcastle museumcentral locationreception staffbreakfast was excellentstayed for one nightshort breakvaletshamblespubsminster
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Reviewed September 27, 2017

Room immaculate, with view of Clifford Tower, Hotel staff very pleasant and knowlegable, even had taxi waiting to return us to Railway Station, Hotel is perfectly located for all amenities and attractions,excellent choice for anyone with walking difficulties.

Room Tip: Choose a room with view of Clifford Tower.
  • Stayed: September 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYork, General Manager at Hilton York, responded to this reviewResponded October 4, 2017

Dear James P,

Many thanks for your five star review.

Delighted to read you had a ‘first class’ stay and found the room and location great and my team most pleasant. I have shared your kind comments with all my team as they work extremely hard delivering high levels of customer service.

We look forward to welcoming you back soon.

Kind regards,

Martin Bradnam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2017

Friendly, Good Atmosphere in Bar, Room was great and it was quiet. Lifts were quick. Breakfast excellent. Reception really helpful, booking cabs and making sure they were there to pick you up as well. Able to use gym very small but adequate for what I wanted.

Room Tip: I think a higher floor is best lifts are great so no waitng time involved.
  • Stayed: September 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank brown382015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYork, General Manager at Hilton York, responded to this reviewResponded October 4, 2017

Dear brown382015,

Thank you for your five star review.

Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. Our hotel staff will greatly appreciate your wonderful feedback as they continue to proudly uphold our Hilton Values.

We look forward to welcoming you back very soon.

Kind regards,

Martin Bradnam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2017 via mobile

We were on the way to Scotland and stopped over in York overnight. The hotel was on the opposite side of the castle remains. From afar, we saw that the remains of the castle seemed to be leaning so didn't want to get near. The hotel was in a good location and was close to the old township, the Viking Centre and the market. The room was spacious, clean and cosy. We did enjoy the stay.

Stayed: August 2017, traveled as a couple
Thank Victor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2017

Room small needed refurb. Bathroom very small, needed painting and shower power poor. Told reception of some disatisfaction but nothing done. Sports bar advertised but rarely open. Very poor value for money. Worst Hilton:Hampton I've stayed in and would not stay again

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2017

Had an ok stay. The room was small, nothing special really. The view was extremely limited. Cheapest toilet paper I have ever seen! Breakfast was fine as well, I like the views of Clifford's tower from the dining room.

  • Stayed: September 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonYork, General Manager at Hilton York, responded to this reviewResponded September 28, 2017

Dear Amy M,

Thank you for posting a review on Trip Advisor.

Pleased to read that overall you had a good stay and enjoyed our breakfast and the great view of Clifford’s Tower.

Should your travels bring you back to the area I hope we have the opportunity to welcome you back.

Kind regards,

Martin Bradnam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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