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Park Inn by Radisson York
Ranked #30 of 45 Hotels in York
Stirling, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“great hotel”
5 of 5 bubbles Reviewed November 5, 2012

booked this hotel as well as the rail tickets and got a really good deal. we had a river view room which was really big. the room was great, the bathroom was huge with the biggest shower. the only down side is the lifts. it can take a bit of getting used to going up in one lift then walking along a corridor to get the next lift

Room Tip: would highly recommend a river view room
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reesteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 11, 2012
Thanks for writing such a great review and to hear that you enjoyed your stay so much. Your comment regarding the lift situation is noted, but I am glad you found your way around the hotel satisfactorily.

Your high recommendation is really appreciated and we hope to welcome you back soon.

Warm regards
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1,850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (592)
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English first
Leigh, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Good points
Hotel clean, reception staff attentive, breakfast very good, room decent size.
Bad points
Keys to room ...a nightmare! We got locked out on 4 seperate occasions where we couldn't access the room. We spoke to reception and after initially not believing me (its your fault the key won't work....er please!) it got sorted. Also the sink leaked all over the bathroom floor which wasn't fixed after requesting it.

Easy access to the city centre , in fact it's bang on the river in the centre within walking distance (1.5 miles) to the racecourse.

Apart from the 2 bad points it was a very nice hotel.
Oh and the bloody road works outside the hotel who decided to work between 8 and ten a.m on both mornings and then stop work!!!
We got it through a Living Social offer for a bargain £130 (i think) for 2 nights. The usual rack rate for the races was £250+ plus which would've been expensive

Room Tip: Stay on the river side if possible
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whoopding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 11, 2012
I am delighted you enjoyed your trip to the races so much and you certainly seem to have got yourself a bargain! I do apologise for the disturbance caused by the workmen who were working on the road close to the hotel; whilst we had no control over this I can fully understand that it was not the best start to the day.

I am disappointed to hear that you experienced so much trouble with your room keys; I will certainly investigate the cause and thank you for bringing it to my attention.

See you again next year for the races, if not before!

Warm regards
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Manchester, Lancashire
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

This Hotel was easy to find and even on a Saturday afternoon we managed to find a parking space in the under ground car park, beware though if your car is your pride and joy it will get covered in pigeon poo as the car park is full of them.

Check in was quite smooth and took about 2 minutes although the key card did not work and we had to change it again at reception, once we entered the room we then realised they had given us a twin instead of a double room and once again we returned to reception for them to apologise and tell us it would be an hour to sort another room out for us and as we had booked a York mister/River Ouse view room, but they offered to look after our luggage so we could explore York for a little bit whilst our room was tended to.

On arrival back at the hotel we were given a new key card and it was for the same room as earlier except now they had stuck the two single beds together and replaced the bedsheets, I am not keen on hotels that stick two beds together instead of a double/King as you can feel the seam but I just wanted to throw our luggage in now and get settled and get on with our little trip away.

We did not spend alot of time actually in the hotel but it is very close to all the attractions i.e Dungeons,York Minster, York Museum, Boats etc and if you intend on going to sleep early I would suggest you get a room at the back of the hotel as the noise from the bars on the river ouse can go on into the night, the breakfast was buffet style and was very good, the haggis was especially nice.

All in all this is a nice hotel, the rooms are clean and the staff are friendly, I would stay here again but my expectations would not be as high and I will be leaving the car elsewhere.

Room Tip: If you sleep light pick a room at the back and sacrifice the view
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 11, 2012
Thanks for writing your review on Tripadvisor. It does however disappoint me to read that whilst you found the hotel to be extremely clean and the team delivered a high level of hospitality, you experienced one or two little niggles during your stay. I must say I am surprised to read that the car park is full of pigeons as we have invested a great deal of money into ensuring that the guest car park is safe and free of birds. Please be assured however that the engineers will review the situation.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
225 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed November 4, 2012 via mobile

Hotel was very busy but good for a weekend away. Room was basic but as I said ok for a couple of nights food was ok in restaurant was a bit concerned in first evening when raw beef blood was running into cooked turkey food was just okay.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renfrewshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 5, 2012
I'm delighted you appreciated the central location of the hotel and its easy access to all the shops and local attractions. It is just perfect.

Thank you for your comments with regard to the carvery; I will address your concerns with the Head chef.

Look out for some amazing offers via our hotel website for early 2013; I am sure there is a lot more for you to see in York.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed November 4, 2012

We actually didn't stay here in the end, we had booked online to stay for one night in a family room with a river view priced at £169 with an additional £10 each for breakfast and extra charge for parking, due to the high price we expected it to be exceptionally good but on arrival in our room we found it to be unsatisfactory to say the least, the main points were:
No bath, only a shower
No wardrobe just some hooks behind the door
Furniture was office like and uncomfortable
bedding didn't look big enough for the bed
River view was only effective if you stood right next to the window and then you overlooked a rooftop below
Air conditioning units just outside our room were loud enough that they would have disturbed our sleep
Luckily we had booked online and had the option to cancel without charge up to 4pm on the day of arrival, we did this and were extremely relieved, the rooms are completely overpriced and I would say would really only appeal to a business person who just needs somewhere to lay their head for the night not a couple on a romantic break!

That said the service was excellent, we were shown one other available room when we complained (it was one floor above our room and the noise was as bad) and the staff we encountered were all friendly, helpful and efficient. The location of this hotel is excellent.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank golcarilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 5, 2012
I must say I am surprised and concerned to read your review of the hotel but pleased to hear that our saff displayed their Yes I Can hospitality and tried to resolve your disappointment. Whilst I know you have spoken to the Duty Manager at the time, please do contact me directly if you wish to discuss your concerns with me personally on sally.hughes@rezidorparkinn.com.

Kind regards
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West Yorks
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed November 2, 2012

Stayed on a one night break to York, excellant location to visit the attractions. Typically concrete 70's building, functional and square. Friendly welcome, with parking a bonus, room we had was spacious and clean, although you could hear banging doors in the corridors.
If you want old city character this is not the hotel for you, this is a clean value for money hotel. The bar area was pleasant with views over the river, breakfast usual self service buffet with excellant service, overall a nice stay.

Room Tip: Corner Courtyard rooms seem to larger.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DavsueWestYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 5, 2012
I am so pleased to hear that you enjoyed staying with us and found the location to be just perfect! The views are fantastic and early 2013 the bar will be the place to eat and drink in York when our refurbishment of the bar is complete. Come back and see us then ..... we would be very pleased to welcome you back.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
171 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed October 31, 2012

We had a family weekend here, while attending a family wedding. Reservations were very good at organising family rooms for the tribe that we brought with us. Food is what you would expect from a mid-range business/tourist hotel - short menu but what was offered was done well. breakfast are excellent - good selection, well presented with attentive staff. Location is right in the heart of the city on the banks of the Ouse. (Note for non-UK residents:- York is a very popular location for pre-wedding parties (Stag and Hen) so the city is noisy over Friday and Saturday evenings with the odd party getting back to the hotel late.) The hotel is in two sections and does appear to quarantine the pre-wedding parties in one section with the "ordinary guests" kept in the other.

Room Tip: The higher up the building you are the quieter it becomes.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkInnYorkCity, General Manager at Park Inn by Radisson York, responded to this review, November 2, 2012
We are very glad you and your family chose the hotel as the base for your celebrations and managed to find time to explore the city. Customer service is our priority so I am delighted to hear the reservations team were so accommodating in sorting out your family's requirements. I do hope you get the chance to come back soon.

Best wishes to the happy couple!

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson York

Property: Park Inn by Radisson York
Address: North Street, York YO1 6JF, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #30 of 45 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson York 3*
Number of rooms: 200
Official Description (provided by the hotel):
Overlooking the River Ouse, Park Inn by Radisson York City Centre is a vibrant hotel close to premier attractions. The hotel's prime location is within walking distance of the train station, shopping and business districts. Feel at home in one of the 200 bedrooms with stunning views of the river, city centre or cathedral. Room amenities include flat-screen televisions, Free Wireless High-speed Internet and complimentary toiletries. Enjoy on-site dining in the vibrant restaurant and bar, which serves appetising dishes and an extensive drinks menu. Onsite, secure car parking is also available; charges apply. With 12 meeting rooms, the hotel is a great choice for hosting events. The facilities can accommodate up to 400 delegates for conferences and up to 240 guests for gala dinners ... more   less 
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Also Known As:
Park Inn By Radisson York Hotel York
York Park Inn
Park Inn York
Park Hotel York

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