I would like to start by saying that the lobby looks fantastic with an open fire place and lots of leather chairs and wooden panels. It is a 15 min walk in to York city centre so is well located.
The free parking at the hotel is very limited. I was advised by staff to park in the centre of York and walk back to the hotel as it was "not their problem". I had to wait outside until a parking space became available.
The room that we stayed in had a large patch of mould growing in the room and the cups had clearly not been cleaned. Staff refused to assist again. Based on this blatant disregard for hygiene we decided not to eat or drink at the hotel (dinner or breakfast). I would not recommend this hotel at all.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, TripOnline SA and HotelQuickly so you can book your Elmbank Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.