Stayed at the Elmbank for a weekend with the girls. We booked a triple room which we understood to be a "family" room with a double bed and 2 singles but on arrival had been allocated a room with a double bed and a single. Reception told us we should have specified but a bit of common sense seeing 3 women's names on the list might not have gone amiss. Luckily the double bed was a zip-link so they were able to split it into 2 singles.
On the plus side, the location is convenient for the station and town (about 10-15min walk from the station and 15-20 into town) and there is free parking outside the hotel.
The downsides......the room was quite small and the whole hotel is very very dated. There are patches of gaffer tape on the carpets throughout the hotel, the decor is dated, parts of the hotel smelled of damp. You wouldn't want to spend more time than absolutely necessary in your room! The main lounge of the hotel is beautiful - stunning wood panelling with an open fire which feels very homely but the rest of the building needs a serious makeover and a deep clean. There was dust all round the edges of our room and a crushed biscuit on the main staircase for 2 days during our stay which no one had cleaned up! The bathroom was also dated, in need of a good clean and the water pressure on the shower was terrible and it ran hot/cold when in use.
Breakfast was ok but not very good quality produce. The staff on reception were very welcoming but the breakfast staff weren't very friendly and seemed rushed off their feet trying to serve toast, drinks and keep the buffet stocked up.
We paid about £45pp per night which isn't bad for York city centre but I would rather pay a bit extra to stay somewhere cleaner and more comfortable.
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