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“York Break in Novotel”

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Novotel York Centre
Ranked #31 of 47 Hotels in York
GreenLeadersBronze level
Reviewed April 4, 2013

The Novotel in York is ideally situated fri the city of York.
The hotel was good value with confortable rooms and excellent food.
Our room was spacious and well appointed with excellent showering facilities.
The service in the restuarnt was good and the staff were very efficient.l
I would recomend this hotel.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Ge0ffStephens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 5, 2013

Good morning. Just a few words to thank you for your review. We are all very pleased to read you enjoyed your stay with us and hope to see you again soon.

With kind regards,

Christophe Ughetto

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1,730 - 1,736 of 2,567 reviews

Reviewed April 4, 2013

the hotel was in general ok could do with some decor doing and free wiFi like all most places do instead of trying to sell you a package for broad band and more tv channels; would i stop again i would most definetley look at other hotels in york first to see what they offered, also parking was a bit dear consider its there own car park £40.00 for 4 nights

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank headache1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 5, 2013

Good morning. Many thanks for your review. Your comments have been taken into account and I am pleased to say that WIFI will be available throughout the hotel from the middle of June. We do hope we will have the pleasure of welcoming you back.

With kind regards.

Christophe Ughetto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013

Stayed here as already stayed in another Novotel elsewhere so I knew what to expect. Room was clean and roomy. Had to call reception for replenishment of the coffee/tea bar as there were no milk in the fridge infact they were already used so the chambermaid never actually checked. There was a stain on the carpet and some of the door frames in down the corridors had fillers exposed which they needed painting over as it was unsightly!

Breakfast all you can eat buffet was the highlight of the hotel.

Again as you do pay what you get for a 3 star hotel.

  • Stayed: March 2013, traveled as a couple
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Thank loopyallie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 3, 2013

Good morning and thank you for your comments. I am very happy to read you have enjoyed your stay with us and have noted your comments. I hope we will have the pleasure to welcoming you back to one of our Novotels.

With kind regards,

Christophe Ughetto

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Reviewed April 2, 2013

this hotel is a short drive from the station. The staff on the front desk are very wellcoming and helpfull. The rooms are very cleen and comfortable and the food at breakfast very good. Overall it is a very good, cleen and friendly hotel. I and my familly will definitely keep returning there.This was our third stay.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank bignanRotherham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 3, 2013

Good morning. Just a few words to thank you for your very kind comments and loyalty to the Novotel York. It was a pleasure welcoming you and I hope to see you again soon.

With kind regards

Christophe Ughetto

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Reviewed April 2, 2013

The staff are lovely, the service was great and the location is just 10 minutes walk from the city centre - what a shame the room size was cramped and the evening meal was a total disappointment due to quality and price.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Lorraine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 3, 2013

Good morning. Thank you for taking the time to write a review following your recent stay. I am glad you found our staff to be friendly and have noted your comments with regards to the meal. Please rest assured these will be reviewed with the relevant teams.

With kind regards

Christophe Ughetto

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Reviewed April 2, 2013

Travelling from Newcastle by car, myself and my girlfriend (young couple) fancied a weekend in the lovely city of York. The trip was made better with our stay in the Novotel. Met with a smiling, friendly receptionist we were sent to our room. It was large and basic but modern with a fantastic shower and perfect large bed! Just what we needed being perfectly honest.... The only major thing wrong with the hotel was the extortionately priced breakfast. It was £16 each for a continental, for an extra £4 you could have it in bed, meaning for a decent big breakfast in bed for the both of us, it would have been nearing £50! So we just scurried down to the Slug & Lettuce on the river front and got two beautiful breakfasts for £10 whilst watching the river...... When returning home, i realized that i had left a number of items in our room. With a quick phone call, my items were located safe and sound. I was told that the hotel have a three month holding period for items found left behind in rooms. With a small fee of £5 my items where delivered back to me the next morning!

When we return to York, the Novotel will be our place of stay.... But they can keep the breakfast.

  • Stayed: March 2013, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank JAL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 3, 2013

Good morning and thank you for your comments. I am delighted to read you did enjoy your stay with us and that your items were returned promptly to you. With regards to breakfast, we do have a wide range of prices including breakfast which are of great value. I hope to see you again very soon.

With kind regards,

Christophe Ughetto

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Reviewed March 31, 2013

When travelling by car was easy to find as long as putting post code in satnav & not just Fishergate. Our 8 yr. old grandaughter enjoyed eating at the hotel (the food was of an excellant standard) as well as playing the video games that were supplied. The hotel was in an excellant position for visiting York, only some 10 - 15 mins. walk to the city centre. Ample parking, rooms clean and reasonably spacious.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank RatpackPotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopheUghetto, General Manager at Novotel York Centre, responded to this reviewResponded April 3, 2013

Good morning and thank you for staying with us. I am delighted to read you and your daughter had a good stay with us. We hope to have the pleasure of welcoming you back at some point in the future.

With kind regards,

Christophe Ughetto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in York
#4 Family Hotel in York
#8 Business Hotel in York
#13 Luxury Hotel in York
Price Range: $84 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Official Description (provided by the hotel):
Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more   less 
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Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel

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