I booked a "superior" room for myself and my daughter for £169 on a Saturday night with a queen size bed and a sofa bed. I think we were upgraded to an executive room.
On the positive side the location is ideal for visiting central York and the room we had was a decent size.
Unfortunately nothing else was compatible with the price paid.
On arrival there was noone at reception. Having gone to the bar to find someone a couple of people came out to apologise and after a while someone served us.
We went up to the room commenting on how the trim around the lift is held on with gaffer tape.
Although I had requested the second bed to be made up when I booked it took two further discussions with reception to get this done.
The sound insulation is poor and you could hear people talking and using the bathroom in the neighbouring rooms.
The room was hot and the markings around the thermostat were worn away so you couldn't see how it was set.
The cooked breakfast was at best luke warm with deep fired mushrooms and deep fried sausages - yum. The continental meat selection was a single slice of salami folded into quarters.
Wifi is about £10 extra for the night and parking another £8.50 charged when you leave.
I've seen various references to executive rooms including free films, free wifi, complimentary papers and complimentary water but there was no evidence of any of these.
- Official Description (provided by the hotel):
- Enjoy 4 Star, Family Friendly service at the Novotel York Centre. Situated close to the celebrated historical City walls and only a short Riverside stroll from the centre. Novotel York is the perfectly located for exploring the historic and cultural delights of the city as well as its shopping, restaurants and bars. Relax with a drink in our stylish bar or our outside terrace while the kids have fun in our indoor & outdoor play areas. Car Parking is available from £13 per night. ... more less
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- Also Known As:
- Novotel York Centre Hotel York
- Accor York Centre
- Hotel Novotel York
- York Novotel