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“Very pleasently surprised”

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Dean Court Hotel, BW Premier Collection
Ranked #7 of 47 Hotels in York
Certificate of Excellence
Reviewed June 12, 2013

When travelling for business you get used to hotels saying they are 4 star but in reality they are an optimistic 3 star. Also with business booking you get shoved in the old rooms. So I was really surprised when I got a lovely room, great size, tea tray with about every drink you could think of on it. The room was clean, bathroom a good size and the bed was really comfortable, the sheets had not been sterilised to an inch of their lives, so where soft not scratchy.

The staff where just wonderful, felt really safe and nothing was a bother, I had room service and there is a good selection of veggie options and the food is not over priced. The breakfast selection was good too. To top it off, you're a stone's throw from the Minister, so can hear the chimes when you have the window open.

Felt like a mini break rather than a business trip, just need to find a reason to go back to York to stay again!

  • Stayed: June 2013, traveled solo
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2  Thank lorraine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,040 - 1,046 of 1,646 reviews

Reviewed June 7, 2013

Great hotel , we had a room overlooking the main road at the front of the hotel, which can be noisy early morning. But we still managed to sleep in, so I wouldn't let it turn you off visiting them. We love the location of the hotel and although we only had breakfasts I can recommend them , very good selection on both the cold and hot menu. Also for anyone traveling by train it's only a 10 min walk away.
The staff were helpful and friendly. The room was clean and had a good supply of coffees and teas.

  • Stayed: June 2013, traveled with family
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2  Thank alanbucket2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

We stayed for two nights to celebrate our 20th wedding anniversary and what a great hotel in terms of location and accommodation. The staff provide an excellent service from the time you book in until you check out. The breakfast was very good with excellent friendly service. We had a great view of York Minister across the road. The only negative was the bar restaurant which had no atmosphere and we waled straight out and dined in York.

Room Tip: Ask for a room facing York Minster
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  • Stayed: May 2013, traveled as a couple
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1  Thank Ultrabernie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

Visiting York and went to the Dean Court Hotel bistro/bar for dinner.
Greeted by an unhappy looking member of staff who told us the restaurant did not open until later (we had a prior engagement so could not wait) so decided the bistro/bar would be good enough, the front of house gave us menus and told us to sit where we want. The bistro/bar area looked nice enough, but on closer inspection was not very clean and felt like a converted swimming pool (which it may have been previously).
Now on to the food....it was awful. My partner ordered a plain burger and chips (not a complicated dish) and I had the carbonara. When the food arrived the "plain" burger had mayonnaise on it, so had to be sent back. A good 30 minutes later the burger is returned, minus mayonnaise but with reheated and now inedible chips.
I realise this is not the main restaurant, and we didn't expect 5* food but even McDonalds can manage a burger and chips!

  • Stayed: May 2013, traveled as a couple
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1  Thank curlywurly88423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

This hotel is located right by the Minster, we had been to York before and stayed at the Hilton, this is by far superior, more friendly service, great room and nicer location. Car Parking is not a problem, as they valet it for you. Went to the Hilton, park it on here but you will have to move it.

Breakfast was OK, first day I asked for Egg and Fried bread, which was a bit small, but the next morning, two eggs and Fried bread a go go. Really good service.

Cannot fault it, my wife and I would stay again.

  • Stayed: June 2013, traveled as a couple
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1  Thank Geoff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

I stayed at the Deans Court Hotel for two nights during a short visit to York and was pleased with everything.
I got to York by train and it was a short walk to the hotel. I walked in at about 11am and they registered me and took my bags. Off I went for lunch and a walking tour with a volunteer group. When I got back my bag had been carried UP the stairs to my room. Thanks.
The room was up a couple of short flights of stairs but that was ok. Nice size and very comfortable with a large bathroom. The bed was very comfortable and the room spotless. Even with the window open it was quiet.
One of the great things about the hotel is the location! I have read both of Ken Follett's books about building a cathedral and wanted to really spend time around the York Minster. Well, you can't be any closer! The hotel is also on the edge of the center of old York with its narrow winding streets.

  • Stayed: May 2013, traveled solo
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1  Thank dp122800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

One night as a surprise wedding anniversary - in a word 'Perfect!'
If i was lucky enough to live in york i could not want for more than to own room 61 ! Exquisite tasteful decour and furnishing, sumptuous luxury, the absolute perfect blend of classic timeless elegant style and contemporary modern style. The Hotel itself is perfectly located at the end of Petersgate just a few paces away from the start of old york shops fabulous passages of discovery and all its fabulous array of small cafes and eateries and coffee houses, literally around the corner from Theatre Royal, a short stroll to the parks and river ouse, and last but by very means not least at the very foot of the impressive Minster itself. Room 61 has the perfect view of the West Front and towers, and between 8am and 7pm the idyllic place to just sit and soak up the view and listen to the bells.
From the moment we stepped up into the lobby we were met by welcoming personal friendly staff and suprisingly contemporary, light and stylish surroundings from this fully modernised but historical building. Spotlessly clean. We were given a quick tour and shown to our rooms within moments of arriving, and our car was effortlessly taken away and parked for us in the nearby secure carpark - a huge bonus in york where parking can be a real premium and i imagine a real pain if you are not local and unfamiliar as we were! We didnt eat in the restaurant bar or bistro as york itself has so much to offer and discover, but did treat ourselves to room service breakfast, which like everything else had every attention to detail and pride, the food including toast was fabulously hot and totally fresh, with cutlery wrapped in cotton napkins and butter in cermaic ramkin dishes.
We only stayed one night sadly, but had our stay been longer i doubt we would of wanted for a thing they had not already anticapted - luxurious towels, ample pillows, robes, a well stocked bathroom, flat screen tv, dvd (with films available to hire if wanted) fridge stocked with 2 courtsey bottles of fresh bottled water, even a cafetiere and filter coffee, in addition to a very generous biscuits and hot drinks basket .
On arrival we were met with a bowl of fresh fruit in our room, and as a personal touch a hand signed Anniversary card from the hotel, and beautifully arranged bouquet of flowers organised by them from a local florist at a very reasonable small extra cost at the time of booking.
We would hesitate to recommend Dean Court to any of our friends however ...when you find a gem as good as this the temptation is always there to keep it a best kept secret ;)

Room Tip: before booking on line i emailed and stated what i was looking for from stay - they replied swiflty...
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  • Stayed: May 2013, traveled as a couple
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2  Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, Best Western Premier Collection)
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
Price Range: $123 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 
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Also Known As:
Best Western York
York Best Western

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