based on fairly good reviews we booked the Shoulder of Mutton for the Easter weekend, I can only assume the pictures have undergone significant amount of photoshop... A luke warm welcome, no coffee, no food and no apology for lack of either after 5 hour drive.
Our room was situated above the bar and the noise through to 2am was absolutely horrendous. Despite several calls to the bar politely requesting that the musin be turned down!!!
The whole place was filthy.
We attempted to check out after 1 night and no sleep but could not find anyone responsible, left the key with the cleaner and a message to call me regardiing payment. No call for 3 days, finally received a call from very aggressive woman accusing us of leaving after 2 days and attempting to skip payment.
Unfortunately as it was Easter all accomodation in York was booked so we headed home, ruined weekend, dreadful, dreadful place......We will be taking up the issue with Booking.com ......
- Official Description (provided by the hotel):
- The Shoulder of Mutton - Pub, B&B & Restaurant has been under new management since the 9th of May 2013 and is now run by Estella & Stewart.Here at the Shoulder of Mutton we have newly refurbished rooms and are in the process of redecorating the remaining rooms.All of our rooms are en-suite with tea & coffee making facilities, towels & complementary toiletries. Along with our rooms we also have a large fully licensed bar, function/dining room where breakfast, lunch & evening meals are served, small lounge room, large beer garden with children's play area & free private car park. ... more less
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- Also Known As:
- Shoulder Of Mutton Hotel York