Stayed here for one night in a family room. Staff at check-in were very friendly and made a real effort to engage with our 6 year old and make her feel welcome. Our room was a good size and spotlessly clean, with the usual comfy beds.
However, we discovered too late that the curtains weren't long enough and this meant our sleep was a bit disturbed by the room becoming very light very early in the morning. We mentioned this briefly at check out and, without prompting, the member of staff mentioned the Good Night Sleep Guarantee and refunded our night's stay. Great customer service.
Breakfast was very busy but food was hot and plentiful. A lovely Premier Inn, with excellent staff in a fab location.
- Official Description (provided by the hotel):
- In a historical part of York close to Clifford’s Tower, the memorial gardens and the city walls ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn York City (Blossom St South) Hotel York