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The Grand Hotel & Spa
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Reviews (4,339)
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2,445 - 2,450 of 4,341 reviews
Reviewed July 2, 2014

We stayed two nights here for a family wedding in York. We booked a deluxe room which turned out to be quite large, very comfortable and quiet. our car was valet parked on arrival and we found all the staff to be courteous and helpful. We only ate breakfast in the hotel but it was very good. We would love to return to spend a few more days in York and we would definitely choose to stay at the Cedar Court Grand again.

  • Stayed: May 2014, traveled as a couple
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Thank ManchesterEmmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this reviewResponded July 4, 2014

Dear ManchesterEmmy

We are very grateful for the kind review you have posted in your visit to us at the Cedar Court Grand Hotel and Spa.

It is always nice to hear that guests have had a good stay when they have visited the hotel for special occasions such as weddings, as we know these can be quite hectic and stressful occasions. Therefore it is so pleasing to hear that the team here managed to make it a relaxing stay.

We look forward to welcoming tou back in the not to distant future.

Kind Regards

Ben Morcombe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Made a weekend out of an invitation to friends 70th. I used to work in these offices so thought I would treat myself and see how them conversion had gone. I was not disappointed. Stepped off the train into hotel. Service and staff first class and friendly. Although a standard room really top class with the most comfortable bed, pillows and duvet that I have experienced. Had the best nights sleep in a hotel that I recall in a long time. Sadly due to the pressure of my social engagement I did not have time to experience the facilities such as the bar and the spa. They looked after our bags on the day of departure and I collected them as we passed on the way to the station. I am now looking for an excuse to return.

  • Stayed: June 2014, traveled as a couple
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2  Thank mikehse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this reviewResponded July 6, 2014

Dear Mike

Thank you for your lovely review of your stay with us.

We are so glad that you had such a pleasant nights sleep, or hypnos beds are some of the best available and certainly provide for a relaxing night.

Welcoming back former workers or employees from this historic old building is such a treat, and we regularly hold open days for local residents to do just that. On you next visit our concierge team would be delighted to show you round and give your a tour of some of the back of house areas you may remember. In fact there is your excuse for a return visit.

Hoep to see you soon.

Kind Regards

Ben Morcombe

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Reviewed July 1, 2014

We stayed here for 3 nights as a birthday present. Clearly a 5 star hotel in a beautiful old building. The staff were excellent, very helpful and personable.
The location couldn't be better for exploring York, right opposite the City Walls (well worth the walk round these) and 5 minutes from all the shops, restaurants and Cathedral.
We stayed in a classic double, which was larger than I thought it would be with comfortable chairs and a very nice bathroom.
We used the spa, including having treatments. This is well worth a visit, although small it had everything we wanted and the staff and treatments were very good.
Breakfast was £15 for continental or £20 for cooked. All the food was lovely, a good variety of options on the cooked menu, cereals, fruit, pastries etc.
We also ate at Hudson's restaurant one evening, again the food was lovely with a great choice and excellent service.
The outdoor terrace was very large and a great area to have a drink from the extensive cocktail menu. Both the lounges were lovely and cosy, always well attended by the bar staff who were friendly.
We had Afternoon Tea which was very good. We would especially recommend the 'Hendricks Afternoon Tea' - delicious!
Overall an excellent hotel, but you would expect that for the price, well worth it for a special treat.

  • Stayed: June 2014, traveled as a couple
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2  Thank KB13AJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this reviewResponded July 6, 2014

Dear kb13aj

What a lovely post on your stay with us and so nice to hear that all aspects of your stay were so enjoyable.

To hear that the food, spa, room and service excedded your expecatations is so rewarding or the team here, how work so hard to deliver this to all our guests.

In particular you mentioned our stunning Hendricks afternoon tea, which really is a unique way to enjoy afternoon tea, sipping on hendricks gin and tonics.

Once again thank you for taking the time to post a review and we look forward to welcoming you back.

Kind Regards

Ben Morcombe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

What a fabulous experience. Arrived a little too early to check in, however we were made to feel extremely welcome & car valet parked. Impeccable service received from Peter in concierge, very friendly, professional, courteous & knowledgeable, gave us fab directions & recommendations for our York experience! Hotel, room & spa facilities were first class, wouldn't hesitate to recommend, just sad the weather wasn't as kind, as bubbly on the terrace would have been fantastic! We'll be back!!

  • Stayed: June 2014, traveled on business
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2  Thank Elviemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

We love staying at the Cedar Court in York, York has so much to offer but we still just stay in the hotel sometimes. The pool is always warm and inviting and the food is so good too. Pull up outside and your car is taken care of until you leave, no worries about parking.

Room Tip: Penthouse is worth the money....
  • Stayed: May 2014, traveled with family
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Thank jackdee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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