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“"Fantastic hotel"”

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The Grand Hotel & Spa
Ranked #6 of 46 Hotels in York
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“"Fantastic hotel"”
Reviewed April 14, 2013

We stopped for 1 night on the 9th April for a special occasion we had a lovely spacious room with high ceilings room 412. We were checked in at 3.30pm by very polite reception staff and were very pleased with our choice of hotel, unfortunatly the gentleman that showed us our room was not very polite at all. My husband picked up our cases and he told him in no uncertain terms in a very loud voice in front of other guests that that was not the thing to do in a five star hotel, which we found very embarrassing a quiet word would have been suffice he did apologise when we got to the room but the damaged had been done by then. We were so shocked at being to spoken like this that we were lost for words. All the other staff were first class very polite and profesonal
We had dinner in the grill room on the evening which was excellant, and full yorkshire breakfast in the morning which was also very nice.
We would stop at this hotel again as it is a beautiful place and a good location and but would be prepared with an answer if spoken to like that again.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank Lynda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level Contributor
76 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 14, 2013

An excellent Hotel with great facilities within a beautiful building. The staff are very friendly and welcoming while not being overly fussy. The rooms are very spacious and tastefully decorated with nice modern features. You can relax in the Spa during your stay too which has nice facilities. For the price of stay, this has to be one of the best 5 star hotels I've stayed in. If you are visiting York, put this Hotel at the top of your list.

Room Tip: You might want to ask for a room at the front of the Hotel, as the back is where the lorries deliver...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IRBtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 12, 2013

I have known and stayed at Cedar Court Hotels ever since their Calder Grove site at Wakefield was first built. I have always found the staff to be the most courtious and helpfull anywhere, standards are in the main very high - Cedar Court York excells in all areas, food was fantastic, room was of a very high standard and one of the most spacious i have ever had.

Words arn't enough to praise the venue you have to stay to for the experience - go for it you will not be disapointed!!!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tremble796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 11, 2013

My husband booked this hotel as a night away and treat from the day to day duties of parenthood. We booked on a bed and breakfast basis.

We were amazed by the size of the room and high ceilings. The building itself along with its history is very interesting, adding more character to the place. We made full use of the mini bar, the molten brown toiletries and the basement spa. In the evening we ate out at Akbars, but we enjoyed the continental breakfast the following morning.
We had a truly magical time, and despite being billed £2 for an extra Ribena that we didnt drink! We decided not to make a fuss and say nothing just because we had such a lovely time.

Will definitely go back again.

  • Stayed January 2013, traveled as a couple
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    • Location
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Helpful?
Thank Dannii H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
Reviewed April 11, 2013

Stayed for three nights this April met by concierge on arrival chose to valet park check in smooth and informative luggage arrived via porter. Room very well appointed and spotlessly clean. Bed very comfy. Spa facilities good and bathrobes in room so no need to change. Had continental breakfast each day which was plenty for anyone breakfast in room on day of departure which arrived on time and was superb. Ate in The Grill room one evening which was truly excellent particularly for a carnivore like me Cote de boeuf very tender and cooked to perfection. Hotel is very well located for shopping and other restaurants etc. would definitely stay again.
Ps cocktails in the bar during happy hour 5-7 very nice

  • Stayed April 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Drhutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 10, 2013

Being a frequent visitor to York on business I have stayed at virtually all the hotels in the city centre, this is by far the best.
Great location, 2 mins walk from the station and in the centre of the city, great staff, greeting you by name at breakfast, small touch but sets them apart, quiet and classy.
Easy check in, classy restaurant and bar.
Look forward to staying there again many times in the future, I won't stay anywhere else.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MikeandSarahBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nottinghamshire
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed April 10, 2013

stayed here in march for my wifes birthday treat.hotel is very classy indeed with good service.
the room was very spacious and appointed(but mini bar is very steep).en-suite was lovely and the underfloor heating was a nice touch.
the main bar is very inviting but service a very slow but worth the wait,the bartender made me an amazing manhatten.
10/10
will be returning

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank r300crazyfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel & Spa

Property: The Grand Hotel & Spa
Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in York
#3 Family Hotel in York
#3 Spa Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Official Description (provided by the hotel):
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa

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