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“Excellent hotel in the historic heart of York”

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The Grand Hotel & Spa
Ranked #5 of 45 Hotels in York
Certificate of Excellence
Level Contributor
195 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Excellent hotel in the historic heart of York”
5 of 5 bubbles Reviewed February 8, 2013 via mobile

I have previously visited this hotel on business and was inspired to take my wife for a weekend away. The staff immediately make you feel special and welcome - the luggage was taken in, the car was parked for us and we were shown to our room. Although a standard room it was very large and well equipped with a huge bathroom. The attention to detail is superb and the whole hotel is spotlessly clean. Didn't eat in the restaurant but only because there was a local bistro we had been urged by friends to try. The bar area is very homely with attentive but relaxed service and a staggering selection of whiskies. The position could not be better - 5 mins walk from the Minster. The staff could not do enough for us and the whole atmosphere was relaxing rather than formal. Breakfast was good with a comprehensive continental buffet as well as a great range of cooked offerings. The standard room tariff is not cheap but watch out for offers. Sadly didn't get the chance to check out the spa which I am told is fantastic. Thoroughly recommended

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yorkshirecritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,740 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

My partner and I stayed at the royal court last weekend and had an excellent time. The staff were friendly, the room spacious, clean and very modern. The breakfast delicious and the cocktails in the bar amazing! We will definitely be returning as soon as we can!!
















  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KARANT304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverley, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 6, 2013

In my experience not many hotels deserve their 5 star ratings but this one does. We couldn't find any fault with our stay. Good location, valet parking worked without a hitch. Staff very helpful and friendly. Our room was large, clean and comfortable. Cant comment on food as we didn't eat here Thoroughly recommended.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spalding
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

I can only reiterate comments made by other reviewers. Everything about the hotel was perfect. Everywhere was spotlessly clean. Bed was very comfortable with proper pillows! Bathroom was vast and housekeeping second to none with turndown service. Although we didn't have dinner in the restaurant breakfast was excellent. For my early morning swim I had the pool to myself. York station is minutes away and it is a very short walk into the city centre. Management can be justly proud of all their staff. They even managed to stop the threatened rain!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cabwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

Very impressed with the standards at this hotel The staff were so friendly and very helpful The room was comfortable and clean and quiet We had afternoon tea and ate in the grill restaurant The service and food were fantastic I had some spa treatments which were very relaxing The hotel is located close to the city within walking distance of the many attractions that York has to offer Would stay again

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silvercross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed February 5, 2013

my family stayed here at xmas and yes the ambience was fab the service was poor. waiting 25 minutes for a sandwich, 20 minutes in between coarses on a 4 coarse, 20 minutes for the car to be brought round as well as poor parking this cant be a 5*

  • Stayed February 2013, traveled as a couple
    • Value
    • Service
Helpful?
Thank SPAVINELLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Had a lovely time for our wedding anniversary weekend, being looked after in this gorgeous hotel.
Nicely located but the city wall and only a couple of minutes from the minster over Lendal Bridge, we popped in and out over the time we were there, leaving plenty of time to use the pool and spa facilities.
We booked a classic double, and it really was a lovely room, with everything that you need. we particularly liked the opportunity to have a freshly brewed coffee in the room, the lovely Molton Brown toiletries and the excellent staff, including the chap on the door who couldn't do enough for us.
It's a real treat to stay here.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mosymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel & Spa

Property: The Grand Hotel & Spa
Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
#3 Family Hotel in York
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Official Description (provided by the hotel):
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa

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