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“Will not accommodate customers with allergies”
Review of Indian Ocean

Indian Ocean
Ranked #395 of 874 Restaurants in York
Price range: $13 - $32
Cuisines: Indian
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
York, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Will not accommodate customers with allergies”
Reviewed March 27, 2014

My wife and I have been wanting to try this restaurant for a while because we believe in supporting local business. So last night we decided to give it a ago. After a 20 minute walk in light rain, we were really looking forward to a nice evening. When we arrived we were greeted politely and asked to wait in the bar while they prepared a table. At this point, I mentioned that my Wife and I both have an allergy to nuts, the Waiters response was that we could have the spicy dishes but not the mild ones, which was fine for us. After being seated at our table and whilst looking at the menu, the Waiter returned to us and said he had been on the phone to the owner and they could not serve us due to the nut allergy and we were politely asked to leave!! I think this is disgusting as we have been to many Indian Restaurants in the past and they have either offered to cook a meal of our choice from scratch or at least tell us which dishes to avoid.

  • Visited March 2014
    • Service
Helpful?
2 Thank markymark574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
York, United Kingdom
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Terrible Evening”
Reviewed March 27, 2014

My husband and I visited this restaurant after hearing good reviews from friends. We live in walking distance so really wanted to support a local business rather than always going into York. Alas we have a nut allergy and despite being armed with our epipens and successful Indian meals out elsewhere this restaurant were simply paranoid. I can only say stay away if you have any dietery needs. Their answer is go elsewhere. If they cannot cook food from scratch on a quiet night they are not worth eating at. Very disapointed

Visited March 2014
Helpful?
2 Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
40 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Lovely restaurant, will definitely visit again.”
Reviewed February 16, 2014

Fantastic food, wonderful service, lovely way to spend an evening! I felt I must submit a review after reading some of the other less than positive ones!
The menu was varied and food of a high quality and the service was quick and attentive. We will be visiting again and wouldn't hesitate to recommend it.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EdenLizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, England, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Terrible service”
Reviewed January 26, 2014

Me and a friend spent £30 on a takeaway from here and when the order came half was missing and some of it was wrong, when we rang back they didn't really help and said they would just send a driver back with the correct items, nearly 2 hours later no one came so we rang back to complain and the person on phone hung up and when we rang back he offered the full order again. When the new order arrived it was cold again!! So when we rang they didn't offer us any money they just told us to never ring there and order food again!! An absolute joke don't ever use them absolutely disgusting.

  • Visited January 2014
    • Value
    • Service
    • Food
Helpful?
1 Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level Contributor
315 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
“Consistently reliable Indian food in York suburb”
Reviewed November 15, 2013

Have been dining here and using their takeaway service for a number of years as it is relatively near to where we live on the outskirts of York. The food has always been excellent, reasonably priced and the staff very friendly and attentive. Our latest mid-week visit with friends was no exception - the starters of Murgh Chaat, Goan Galda Bhaza and Onion Bhajis rated very highly and the Chaittagonian Chingri Massala and Lamb Karahi mains delicious. The accompanying garlic naan and pilau rice were excellent, the naan some of the best we've ever tasted. The restaurant was quiet on this visit but the takeaway side was thriving throughout the evening. The Indian Ocean is well worth a visit whether you like mild or fiery hot Indian food - give it a try.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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