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“Great location but not a 4*”

Knowle House Holiday Apartments
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Knowle House Holiday Apartments
Ranked #42 of 50 Specialty Lodging in York
Manchester, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location but not a 4*”
Reviewed May 10, 2014

Having stayed here twice is indeed in itself an excellent advertisement for Knowle House apartments. Just a few minutes walk outside of the city walls and with a supermarket on the main road catering for all amenities, it's the perfect location for exploring York.

The full English breakfast is good quality and an ample portion size. There were some refurbishments taking place to the main reception area when we stayed meaning the table and chairs were dusty and required a quick wipe prior to seating. It's this lack of attention to detail and the tired rooms which make the hotel more of a 3 star than 4.

Overall the hotel rooms are clean if not a little dated and lack the touch of luxury which generally comes with a 4 star. Hopefully the refurbishments which have started in the communal areas will follow through to the bedrooms.

Room Tip: Opt for the self catering apartments.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregHotel, Owner at Knowle House Holiday Apartments, responded to this review, April 11, 2015
Refurbishments done and looking great

Come back and have a look

Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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26 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Sunderland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
Reviewed February 24, 2013

Hedley House Hotel was easy to find, excellent location, it really is 7 minutes away from the centre. Lovely people very helpful, lovely food, great rooms, there was 2 couples and we had an excellent time.

Room Tip: Room 53 has a kitchen, with all the trimmings.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2013

Just arrived home from a 3 day stay at Knowle House Apartments, allocated 'York' apartment. Small but fine for a couple, clean room, bed, kitchen and bathroom. Five minutes walk to town, friendly and helpful staff and car parking .Only negatives are the 5 flights of stairs to this room and some minor lack of attention to detail for example the curtains were coming off the rail in places, 'drooping', and the bathroom sink drain mechanism was missing / didn't work but in fairness we didn't report this. Bed headboard a bit awkward as it had two glass panels just where you might lean your head and we worried about breaking them?.Overall a nice stay and convenient for town.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank suebirch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancashire
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2012

lovely staff - couldn't do enough for us, nice position and facilities in room were great, we stayed in the St Olvaes apartment.. I were to split hairs the only downside of room was headboard on bed - it was quite uncomfortable!

Room Tip: st olaves was fab, tv was in bedroom which was not good with a little one asleep in the room with us...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank anniehurstgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontefract, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2012

Brilliant hotel, basic but all you need. Fab location for races or trips into York, 5 min walk into centre. We neede to leave early in the morning so the lovely lady on reception put cereal bacon and sausage and bread in our fridge so we could make breakfast before we left . Thanks for a lovely stay would definately recommend

  • Stayed September 2012
    • Value
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Helpful?
Thank Princessgemstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 21, 2012

We stayed in the St Olave's apartment. Reception was very friendly and helpful and the apartment was very good, being in an old house it boasted high coved ceilings, very large sash windows and was clean, spacious and well furnished. The kitchen area was excellent with a full size electric cooker as well as a microwave, and was well stocked with cooking pots and utensils, again all of which were spotless. If I had to mention two slight niggles, the bathroom was very small and dimly lit and the apartment was very warm, despite the weather not being particularly seasonal. This was exacerbated when cooking as one is unable to open the windows beyond 3 or 4 inches. However these are minor matters and we thoroughly enjoyed our stay. The position is excellent too being only a five minute walk to the city walls which one can make on the road, via the Museum Gardens or along the river.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank DCCScarborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
1 review
Reviewed May 31, 2012

Having spent a couple of nights at Hedley House, I can highly recommend them. The rooms are clean, tidy and really comfortable; the breakfasts were superb and the staff are so, so friendly. It's situated really near to York's old town, perfect for sight seeing around the town. We'll definitely be back!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knowle House Holiday Apartments

Property: Knowle House Holiday Apartments
Address: 3 Bootham Terrace, York YO30 7DH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
Ranked #42 of 50 Specialty Lodging in York
Number of rooms: 100
Official Description (provided by the hotel):
Refurbished in 2011 and reaching ETC 4 star award. City center apartments ranging from studio, one bedroom and two bedroom apartments. On site restaurant, outdoor jacuzzi and sauna. A perfect place from which to work or explore York and the surrounding area. ... more   less 

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