Trendy apartment in York, but along with the central location came the noise. Close to late night clubs with revellers and clubbers out until 3.30am each night. We were given the wrong safe number and key code - it was therefore fortuitous that my partner bumped into the owner in the lobby on arrival. When trying to cook a meal, I found that the hob didn't work and when an electrician came later that evening he confirmed that the hob hadn’t been correctly connected and obviously not tested. Quite a few other issues with this new apartment, most of which I hope will have been addressed for the future, i.e. no fire precaution advice, no house guide nor instructions for use on complex fittings and a lack of basics in the kitchen. I would have much preferred to have had a mirror in the bathroom rather than a remote-controlled heated towel rail! New bed linen but not a single coat hook or coat hanger in the place. Very noisy heat recovery fan system which reverberated all round the apartment and with no instructions for use made it very uncomfortable. Owner offered a discount off another stay but we won’t be going back. All we wanted was a good night’s sleep but unfortunately didn’t get one.